Getting you where you need to go!
Our Story
At E&G Automotive, we pride ourselves on being a family-owned and operated business that has been serving the Chicopee community since 1991. Our commitment to providing exceptional service, quality repairs, and excellent customer care has earned us a reputation as the trusted choice for auto maintenance and repair in the area.
Our Services
As a full-service auto repair and maintenance shop, we offer a wide range of services to meet the needs of our customers. From routine maintenance such as oil changes and brake repairs to complex repairs and diagnostics, we have the expertise and resources to get your vehicle back on the road quickly and efficiently. Our team of certified mechanics is trained to work on all makes and models of domestic and Asian vehicles, including Toyota, Honda, Nissan, Hyundai, Kia, GM, Ford, and Chrysler.
Our Promise
At E&G Automotive, we promise to provide our customers with exceptional service, quality repairs, and a hassle-free experience. Our team is dedicated to treating each customer the way they would want to be treated, with respect, professionalism, and a commitment to excellence. We stand behind our work with a 3-year/36,000-mile warranty on parts and labor, giving our customers peace of mind and confidence in the quality of our services.
Our Amenities
We strive to make your vehicle repair experience as stress-free as possible. That's why we offer a range of amenities that make us unique in the industry. From loaner vehicles to digital vehicle inspections, we're dedicated to providing our customers with a comfortable and convenient experience. Our amenities include:
- Loaner vehicles
- Digital vehicle inspections
- 3-year/36,000-mile warranty
- Shuttle service
- Financing available
- After-hours drop-off
- Real people, real reviews
Our Featured Services
We offer a wide range of services to meet the needs of our customers, including:
- A/C service and repair
- Preventative maintenance
- Brake repair and service
- Tire sales and service
- Diagnostics and electrical services
- Fleet services
- General auto repair
- Preventative maintenance
- Wheel alignment
- Transmission services
- A/C and heating repair
- Cooling system services
- Electrical services
- Exhaust services
Our Customer Reviews
Our customers say it best. Here's what they have to say about their experience at E&G Automotive:
- "Brian over at E&G went above and beyond to get my work/family truck back on the road! Just to name a few, they replaced the timing chain, O2 sensor, phasers, and the list goes on and on! I was told that some of these parts were tough to find, and they were able to track them all down. While the repair was being done, they gave me a loner vehicle as well! Highly recommend!" - Matt B.
- "Had heard good things about them from other people and decided to find out for myself. Quality workmanship done in a timely manner and for a more than reasonable price. Highly recommend E & G Automotive to anyone looking to have work done on their vehicle." - Joe F.
- "Have never had a problem with E&G and would trust nobody else with my Vehicle." - David B.
- "The service at E&G is always done thoroughly and timely. Been trusting them with my autos for 15 years, regardless of the make I have at the time." - Tim F.
Excellent Customer Service and Vehicle Repairs
The reviewers praised the exceptional customer service and vehicle repairs provided by E&G Automotive. The staff were described as friendly, attentive, knowledgeable, and professional. They appreciated the complimentary loaner cars, text updates with detailed information and photos, and the prompt service.
Key Features and Benefits
- Friendly and attentive staff
- Prompt service with same-day appointments available
- Complimentary loaner cars for extended repairs
- Text updates with detailed information and photos
- Knowledgeable and professional technicians
- Excellent brake and strut repairs
- Vintage vehicle expertise
Overall Experience
The reviewers were extremely satisfied with their experience at E&G Automotive, praising the staff's courtesy, professionalism, and expertise. They appreciated the stress-free experience and the attention to detail provided by the staff.