Honest and Reliable Service
At Sarat Ford, we're proud to be your premier destination for all things Ford in Agawam, MA. With over 90 years of experience serving drivers from Chicopee to Springfield, MA, we've built a reputation on providing exceptional customer service, a vast selection of new and pre-owned vehicles, and top-notch maintenance and repair services.
Our Dealership
Our dealership is committed to providing an unparalleled car-buying experience. Our friendly and knowledgeable staff is dedicated to understanding your unique needs and preferences, ensuring that you find the perfect vehicle that fits your lifestyle. Whether you're in the market for a rugged truck, a versatile SUV, or a sleek car, we have a vast inventory to choose from. We're also dedicated to providing exceptional service, with a state-of-the-art service center and a team of certified technicians who are dedicated to keeping your vehicle running smoothly.
New Vehicle Inventory
Our new vehicle inventory is packed with the latest models from Ford, including the F-150, Mustang, Explorer, and more. We also offer a range of electric vehicles, including the Mustang Mach-E and the F-150 Lightning. Whether you're looking for a fuel-efficient commuter car or a rugged work truck, we have the perfect vehicle for you. Our knowledgeable sales team is happy to answer any questions you may have and take you on a test drive to find your dream car.
Pre-Owned and Certified Pre-Owned Inventory
If you're in the market for a pre-owned vehicle, we have an extensive inventory to choose from. Our pre-owned vehicles have been thoroughly inspected and certified, ensuring that you're getting a high-quality vehicle at a great price. We also offer a range of certified pre-owned vehicles, which have been rigorously tested and certified by Ford.
Service and Maintenance
At Sarat Ford, we're committed to keeping your vehicle running smoothly. Our state-of-the-art service center is equipped with the latest technology and staffed by certified technicians who are dedicated to providing exceptional service. We offer a range of maintenance and repair services, including oil changes, brake repairs, and more. We also offer a variety of service specials and discounts to help you save money.
About Our Dealership
At Sarat Ford, we're proud to be a part of the Agawam community. We're committed to providing exceptional service and support to our customers, and we're dedicated to giving back to our community through a variety of charitable initiatives.
Excellent Customer Experience
Sarat Ford/Lincoln has received an overwhelmingly positive response from its customers. Reviewers have praised the dealership's service department, sales team, and overall experience. Many customers have mentioned that their sales consultants were knowledgeable, professional, and went above and beyond to help them with their purchase.
Accommodating Service Department
Several reviewers have commended the service department at Sarat Ford/Lincoln for their prompt and efficient service. One customer mentioned that their check engine light came on while traveling through town, and the service department took them in immediately to diagnose the issue.
Knowledgeable Sales Team
The sales team at Sarat Ford/Lincoln has received high praise from customers. Reviewers have mentioned that their sales consultants were knowledgeable about the vehicles, took the time to explain the features, and were able to help them find the right vehicle for their needs.
Transparent Pricing and Financing
Several reviewers have commented on the transparency of the dealership's pricing and financing options. One customer mentioned that the finance manager provided a complete breakdown of the price, including no hidden fees, and presented the financing options with no high-pressure sales tactics.
Negative Experience
However, one reviewer had a negative experience with the dealership. They reported being misled about the mileage and condition of their vehicle, and discovered significant damage after taking the vehicle for a test drive.
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