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At Western Mass Collision, we pride ourselves on being a family-owned and operated auto body shop in West Springfield, MA, dedicated to providing exceptional customer service, top-notch quality auto body repair, and quick turn-around times. With over 20 years of experience, we've established ourselves as a trusted and reliable choice for all your auto body repair and insurance collision repair needs.

Our Story

Led by owner/operator Andre' Marcoux, who has 24 years of experience in the auto body repair and collision repair industry, Western Mass Collision is committed to staying up-to-date with the latest industry standards and technology. Andre' is I-CAR Certified, a member of MABA, Massachusetts Auto Body Association, and completes 150 hours of collision management training each year. He is also a licensed appraiser.

Our Team

Our dedicated staff includes:

  • 3 Master Collision Technicians with a combined 40 years of experience
  • An Automotive Detailer with 24 years of experience
  • An Automotive Refinish Technician with 30 years of experience
  • Office Manager, Nancy, with over 25 years of experience, who handles all aspects of customer service and is your point of contact with the insurance company.

Our State-of-the-Art Facility

Our 8,500 Sq Ft collision repair facility is equipped with:

  • 2 Downdraft Spray Booths with Baking Ovens
  • 2 Frame Machines - Chief Automotive EZLiners
  • Genesis Electronic Laser Measuring System
  • Full Warranty on Repairs & Refinish
  • Acceptance of Visa and MasterCard

Our Services

We offer a range of services to cater to your vehicle's needs:

  • Auto Body Repair - metal, aluminum, and plastic
  • Insurance Work for Collisions & Other Accidents - preferred list with many major insurance companies and a Liberty Mutual Superior Service Repair Center
  • Collision Repair - State-of-the-Art Collision Repair Center
  • Painting & Paint Touch-ups - downdraft spray booth with baking ovens
  • Detailing - hand wash exterior, steam clean engine compartment, 2 stage buffing, hand wax exterior, wash & clean tires, shampoo carpets, vacuum & clean interior
  • Frame Repair - 2 Chief Automotive EZLiners, Genesis Electric Laser Measuring System
  • Panel Replacement - one process done by resistance welder
  • 3M Headlight Lens Restoration System - improving nighttime visibility, clarity, and appearance of your headlight lenses.

For Our Customers

As a preferred list with many major insurance companies and a Liberty Mutual Superior Service Repair Center, we provide:

  • Onsite licensed appraiser
  • Help with insurance paperwork
  • Assistance with car rental
  • Assistance with towing needs
  • Clean and comfortable waiting area
  • Referral source for all car needs
  • Acceptance of Visa and MasterCard

We recommend the following car rental companies:

  • Infinity Auto Rental - 52 Baldwin Street, West Springfield MA - (413) 746-8885
  • Hertz - 1238 Riverdale Street, West Springfield MA - (413) 732-0715

Contact Us

For more information, please visit our website or contact us at:

Western Mass Collision

62 Baldwin Street

West Springfield, MA 01089-3706

Phone: (413) 733-7134

Fax: (413) 732-7610

Email: Andre@WesternMassCollision.com

Hours of Operation: Mon - Fri 8:30 a.m. - 5:00 p.m.

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