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We believe that an informed customer is a satisfied customer.

At Luray Import Service, we take pride in providing our customers with exceptional car repair and maintenance services. Located at 3 Painter St. in Luray, Virginia, we've been dedicated to delivering top-notch solutions for all your automotive needs since 1996. Our team is led by an owner with over 40 years of experience in the auto mechanics industry, ensuring that you receive the best possible care for your vehicle.

Our Services

We specialize in the repair and maintenance of various car brands, including HONDA, TOYOTA, NISSAN, SUBARU, ACURA, LEXUS, INFINITY, Mazda, Mitsubishi, Volvo, Saab, BMW, Audi, Mercedes Benz, Volkswagen, Kia, and Hyundai. We also offer services for all domestic vehicles. Our commitment to excellence extends beyond just fixing your car; we aim to educate you about your vehicle and the services it needs.

How We Work

When you bring your car to Luray Import Service, we follow a detailed process to ensure that your vehicle is diagnosed and repaired correctly and efficiently. First, we quickly and correctly diagnose the problem. Then, we determine all possible solution scenarios and select the lowest cost for repair solutions. We contact you to inform you of the problem, solution options, and estimates of cost and completion date. After completing the repairs according to your instructions, we contact you again to inform you that the work is complete. Upon picking up your car, we summarize the work that was done and provide a detailed, computer-generated bill listing all parts and labor separately.

The Benefits of Our Services

Our commitment to transparency and customer satisfaction sets us apart from other car repair shops. By keeping a computerized record of all the work performed on your vehicle, we can offer several benefits, including:

1. Regular Maintenance Reminders: If we notice that your brakes are thin or that you are due for a tire rotation soon, we'll make a note of it in your repair record and remind you the next time you come in.

2. Comprehensive Repair Record: If you decide to sell your vehicle, you can request a copy of your repair record at little or no extra charge. This can be a major selling point, especially if your car has had regular services and oil changes or a recent major repair.

3. Superior Diagnostic Ability: Our owner's extensive experience and cutting-edge diagnostic equipment ensure that your problem is diagnosed quickly and correctly, saving you labor costs and unnecessary parts expenses.

4. Dealer-Quality Parts: We use only the highest-quality parts available to ensure that your vehicle is repaired to the best possible standards.

5. Low Overhead and Access to Parts Dealers: Our low overhead and direct access to parts dealers, combined with our expertise and cutting-edge technology, guarantee that you receive the best value for your money.

6. Importance of Regular Maintenance: We understand the importance of regular maintenance for your vehicle's longevity and performance. We can help you keep your car in top condition through regular check-ups and maintenance services.

7. Testimonials from Our Customers: Our commitment to excellence has earned us a reputation as one of the most trusted car repair shops in the area. Check out what our satisfied customers have to say about their experiences with Luray Import Service.

At Luray Import Service, we believe that an informed customer is a satisfied customer. We're dedicated to providing you with the best possible service, education, and value for your money. Come visit us today and experience the difference for yourself.

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