Trimax Car Care Center is a family-owned and operated auto repair shop proudly serving the Wake Forest, NC community. Our team of experienced technicians are dedicated to providing exceptional customer service and meticulous workmanship on all makes and models of vehicles.
Our Journey
Our founder, Mark White, developed a passion for automobiles at a young age in Buffalo, NY. This passion fueled his pursuit of automotive training at a vocational high school. Armed with knowledge and skills, Mark and his wife, Karen, ventured out and opened their own automotive repair shop in Newport News, Virginia, in 2008. Their commitment to quality and customer satisfaction quickly earned them a loyal following.
Our Expertise
Trimax Car Care Center offers a comprehensive range of automotive services, encompassing:
- Preventative Maintenance: Oil changes, fluid exchanges, tire rotations, brake inspections, and more.
- Diagnostics & Repairs: Engine diagnostics, electrical diagnostics, transmission repair, steering and suspension repairs, timing belt replacements, and much more.
- Specialized Services: Four-wheel alignments, tire replacements, air conditioning repair, and engine replacements.
Quality & Transparency
We value honesty and integrity. Our technicians will clearly explain any issues found with your vehicle and provide transparent estimates before any work is performed. We believe in offering fair prices and efficient service, ensuring your complete satisfaction.
Our Commitment
At Trimax Car Care Center, we strive to provide an unparalleled automotive experience for every customer. We are committed to:
- Professionalism: Our technicians are certified and undergo regular training to stay abreast of the latest automotive technologies.
- Communication: We ensure clear and open communication throughout the repair process.
- Transparency: We provide detailed estimates and explain all repairs in simple terms.
- Customer Service: We value your time and will work diligently to complete the job right the first time.
Experience the Trimax Difference
Don't hesitate to bring your vehicle to Trimax Car Care Center for exceptional repairs, friendly service, and competitive prices. Contact us today and let our experienced team take care of your automotive needs!
Overall Experience
The overall experience at Trimax Car Care is overwhelmingly positive, with many customers praising the friendly and helpful staff, accurate timelines for repairs, and fair prices.
Customer Service
The customer service at Trimax Car Care is a major highlight, with many reviewers mentioning the welcoming and personable staff, particularly Karen and Mark. The staff is described as honest, helpful, and efficient, making customers feel valued and supported throughout their experience.
Quality of Work
While most customers are extremely satisfied with the quality of work, there are a few instances where customers have reported issues with the quality of workmanship. These issues include problems with brake repairs and oil changes, with some customers needing to have the work redone elsewhere.
Recommendations
The majority of customers highly recommend Trimax Car Care, praising the business for its trustworthiness, fairness, and excellent customer service. Many customers mention that they will continue to bring their vehicles to Trimax for all their car care needs.

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