Our Vision
Capital Auto Repair & Service is a Raleigh auto repair and service shop dedicated to providing honest, reliable repairs and fostering meaningful relationships with our customers. We believe in transparency, integrity, and meticulous workmanship, treating every vehicle as if it were our own.
Our Team
Our team of experienced technicians are ASE-certified and highly skilled in all aspects of automotive repair and service. We are passionate about vehicles and dedicated to providing exceptional customer service. We are committed to staying informed about the latest advancements in the industry and utilizing state-of-the-art technology to diagnose and repair your vehicle efficiently and effectively.
Our Expertise
Capital Auto Repair & Service offers a comprehensive range of services, including:
General Repairs & Maintenance
- Air filter replacement
- Brake repair and maintenance
- Check engine light diagnosis and repair
- Cylinder head repair and rebuild
- Internal engine repair and replacement
- NC State Inspection service
Specialized Services
- Pre-delivery inspection and pre-purchase inspection
- Rear end repair and seal replacement
- Timing belt service and repair
- Tire balancing and mounting
Principles Guiding Our Service
Our values underpin our commitment to customer satisfaction and trust:
- Integrity: We operate with honesty, transparency, and accountability in all our interactions.
- Customer Focus: We prioritize understanding your needs and delivering personalized solutions.
- Professionalism: We maintain a respectful and courteous demeanor while providing clear and concise explanations.
- Quality: We adhere to the highest standards of workmanship and use genuine parts for repairs.
Why Choose Capital Auto Repair & Service?
By choosing Capital Auto Repair & Service, you can expect:
- Competent and experienced technicians
- Personalized and honest recommendations
- Competitive pricing and transparent billing
- Detailed explanations and communication throughout the process
- Peace of mind with a focus on quality and integrity
Rating Breakdown
In this analysis, we'll examine the reviews of an auto repair shop, exploring both the positive and negative comments from customers.
Positive Comments
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The majority of the reviews are overwhelmingly positive, with customers praising the shop's excellent service, honest mechanics, and great communication. Many reviewers have returned to the shop multiple times, citing the positive experience they've had previously.
Negative Comments
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One reviewer, Kid, gave the shop 3 stars, citing a somewhat negative experience. Kid felt that the shop tried to scare them into thinking their car was unsafe and were pushy about performing additional work. Another reviewer, James, gave the shop 4 stars, stating that while they trust the shop, they do feel that the mechanics might try to take advantage of customers.
