Experience the Best, Drive Audi.
A Family-Owned Auto Repair Shop in Laurel, Maryland
Established in 1987, Gary's Automotive is a trusted name in Laurel, Maryland for comprehensive automotive care and maintenance. We're a family-owned and operated repair facility dedicated to providing honest, reliable service and peace of mind to our customers.
Experienced and ASE-Certified Technicians
Our team of highly skilled technicians are all ASE Certified and undergo continuous training to stay abreast of the latest automotive technologies. We utilize state-of-the-art equipment and diagnostic tools to accurately diagnose and repair any issue your vehicle may have.
Comprehensive Services
Whether you need a routine oil change or more complex repairs like hybrid technology expertise, we've got you covered. Our comprehensive services include:
- Routine Maintenance: Oil changes, battery testing, tire rotations, alignments, Maryland State Inspections, and air conditioning repair.
- Repair Services: Brake repairs, emission control, tune-ups, transmission repair, electrical diagnostics, and much more.
- Specialized Services: Lifetime Brakes, hybrid repair, and wheel alignments.
Our Commitment to Customer Satisfaction
At Gary's Automotive, we believe in building strong relationships with our customers. We are committed to:
- Providing accurate and upfront estimates.
- Explaining repairs in clear, concise language.
- Offering competitive prices and transparent billing.
- Treating our customers with respect and honesty.
Schedule Your Appointment Today
Trust your vehicle to the experienced professionals at Gary's Automotive. Schedule your appointment online or call us at 301-953-2886. We look forward to serving you and ensuring you have a positive experience with every visit.
Overall Experience
The majority of customers have positive experiences with Gary's Automotive, praising the friendly and professional staff, fair prices, and excellent customer service.
Service Quality
Most customers report that the shop provides high-quality services, including oil changes, tire rotations, and repairs. Some customers appreciate the complimentary car check-ups and the detailed explanations provided by the staff.
Customer Service
The customer service is consistently praised, with customers feeling comfortable and not pressured into buying unnecessary services. The staff is friendly, accommodating, and professional, making customers feel at ease.
Issues and Concerns
Some customers have experienced issues with pricing, feeling that certain services were overpriced. There have also been reports of longer-than-expected wait times and some deceitful practices.
Waiting Room and Amenities
The waiting room is described as comfortable, with amenities such as a TV and snack station. However, some customers find the waiting room to be a bit snug.
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