Quality Service, Excellence in Automotive Repair, at Reasonable Rates
At Preferred Automotive, we pride ourselves on being a family-owned and operated repair shop in Downtown Gilroy. With over 31 years of experience in the industry, our team is dedicated to providing exceptional service and ensuring that your vehicle is running smoothly and safely on the road. We understand the importance of trust and transparency, which is why we believe in being open and honest with our customers about the work we do on their vehicles.
Our Services
As a full-service repair shop, we offer a wide range of services to keep your vehicle in top condition. From routine maintenance to major repairs, our experienced technicians are equipped to handle any task. Some of the services we offer include:
- Maintenance: Regular tune-ups, oil changes, and other routine maintenance services to help prevent breakdowns and extend the life of your vehicle.
- Engine Repair: Expert diagnosis and repair of engine problems, including engine replacement and installation of new engines.
- Brake Repair: Repair or replacement of brakes, including ABS (Anti-lock Braking System) repairs.
- Suspension and Steering: Repair or replacement of shocks, struts, and steering components.
- Inspections: Pre-purchase inspections, maintenance inspections, and warranty inspections to ensure your vehicle is road-ready.
- Tire Services: Mounting, balancing, and rotation of tires, as well as repair of flat tires and tire repairs.
- A/C Services: Repair and maintenance of air conditioning systems, including cooling system repairs.
Why Choose Us
At Preferred Automotive, we pride ourselves on being a local, family-owned business that truly cares about its customers. We believe in building strong relationships with our clients and providing the highest level of service. With our commitment to quality, customer satisfaction, and community involvement, we know you can trust us with your vehicle.
Our Commitment
At Preferred Automotive, we're committed to ensuring effective communication and digital accessibility to all users. We strive to continually improve the user experience for everyone and apply the relevant accessibility standards to achieve these goals. We welcome your feedback and invite you to share any issues in accessing any area of our website.
Excellent Service and Customer Experience
The reviews highlight the exceptional service and customer experience provided by Preferred Automotive. The customers praise the staff for being honest, friendly, and knowledgeable. They appreciate the clear explanations of the repairs and the lack of upselling.
Trustworthy and Reliable Repairs
The reviewers trust Preferred Automotive to diagnose and repair their vehicles correctly. They appreciate the thoroughness and fairness of the repairs, and the competitive pricing.
Positive Experiences with the Staff
Many reviewers mention specific staff members, such as David, Patrick, and Andrew, who provided excellent service and made them feel comfortable and informed throughout the repair process.
Preferred Over Dealerships
Some reviewers mention that they were pleased to find a reliable alternative to dealerships, where they had previously experienced poor service and overcharging.
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