Quality You Can Trust. Integrity You Can Count On
At Best Auto Repair Santa Cruz, we pride ourselves on being your trusted dealership alternative for Asian import auto repair in Santa Cruz, California. Our state-of-the-art facility is equipped with the latest diagnostic equipment and tools, and our expert technicians are among the most knowledgeable and experienced in Northern California, specializing in Toyota and Lexus hybrids.
Our History
Mick's Automotive was founded in 1997 by Mick himself, with a vision to provide exceptional service, integrity, and a commitment to the latest technological advancements. With over 20 years of experience, we've become the go-to destination for Asian import vehicle owners in Santa Cruz and surrounding areas. Our dedication to quality has earned us an impressive 500+ reviews from satisfied customers.
Our Expertise
At Mick's Automotive, we understand the unique needs of Asian import vehicles. Our team of certified technicians stays up-to-date with the latest diagnostic techniques and auto repair procedures, ensuring your vehicle receives the best care possible. We're experts in routine maintenance, repairs, and even specialty services like hybrid repairs.
Sustainability
We're proud to be one of the first shops in Santa Cruz County to become a Certified Green Business with the Monterey Bay Area Green Business Program. Our commitment to environmental sustainability is reflected in our operations, from our energy-efficient lighting to our eco-friendly cleaning products.
Customer Satisfaction
At Mick's Automotive, we're not just about fixing cars - we're about building relationships and providing exceptional customer service. We strive for 100% customer satisfaction and take pride in our accomplishments. Our customers, who reside in Santa Cruz, Capitola, Pleasure Point, and Live Oak, trust us for all their auto repair and servicing needs. We're honored to be their trusted partner in maintaining their vehicle's health.
Testimonials
Our customers rave about our services, saying things like:
"Bloo and Tracy are really good at what they do; they CARE, give you their honest opinion, and provide QUALITY SERVICE!"
"I had the most wonderful experience at Mick's Automotive. The customer service was excellent, and the mechanics took the time to explain everything to me."
"Mick's Automotive saved my butt multiple times, and they're so communicative and patient. I highly recommend them for Japanese car repairs."
Join the Mick's Automotive Family
At Mick's Automotive, we're dedicated to providing the best auto repair experience possible. Whether you're in need of routine maintenance, repairs, or specialty services like hybrid repairs, we're here to serve you. Contact us today to schedule an appointment and experience the difference for yourself.
Overview of the Reviews
The reviews of Mick's Automotive are overwhelmingly positive, with 13 out of 14 reviewers giving the highest rating of 5 stars.
Quality of Service
The reviewers consistently praised the knowledgeable and friendly staff, quick and high-quality service, and excellent communication. Many reviewers appreciated the thorough inspections and diagnostic reports, which helped them prioritize repairs and avoid unnecessary costs. The staff was also commended for their honesty and fairness in providing estimates and repairs.
Staff and Communication
The staff, particularly Tracy, Bloo, and the management, were repeatedly mentioned for their exceptional service, knowledge, and courtesy. The reviewers appreciated the detailed explanations of the repairs, prompt communication, and timely completion of work.
Trust and Reliability
Many reviewers expressed their trust in Mick's Automotive, citing their professionalism, honesty, and commitment to customer satisfaction. They appreciated the shop's willingness to work with them to find cost-effective solutions and avoid unnecessary repairs.
Unique Strengths
Some reviewers highlighted the shop's unique strengths, such as sending pictures of the repairs, providing detailed reports, and offering personalized service.
Be the first to review Mick's Automotive.
Write a Review
