Your trusted alternative to the dealerships
A Family-Owned Business with a Legacy of Quality Service
Founded in 1954, Glenn's Auto Service stands as a pillar of trust and expertise in Downey, CA. Three generations of experienced technicians have honed their skills to provide exceptional auto repair and maintenance services to the community. We prioritize quality, honesty, and transparency in all that we do.
Our Commitment to Excellence
Our team of ASE-certified technicians are highly skilled and experienced in working on all makes and models of vehicles. We stay abreast of the latest advancements in technology and industry standards to ensure your vehicle receives the best possible care. We offer:
- Comprehensive repairs: From routine maintenance to complex engine diagnostics and transmission issues, our skilled technicians can handle it all.
- Honest assessments: We provide clear and transparent explanations of any recommended repairs and costs before proceeding.
- Exceptional customer service: Our friendly and knowledgeable staff is always ready to answer your questions and address your concerns.
Your Trusted Partner for Peace of Mind
At Glenn's Auto Service, we understand the importance of keeping your vehicle reliable and safe. We back our work with a comprehensive 3-year/36,000-mile warranty and offer a variety of services to make your experience as convenient as possible. These include:
- Free local shuttle service within a 5-mile radius
- Discounted rental vehicles when needed
- Clean and comfortable waiting area equipped with complimentary refreshments and Wi-Fi
Experience the Glenn's Difference
Our commitment to quality, honesty, and customer satisfaction has earned us a reputation for excellence in Downey and beyond. We take pride in building lasting relationships with our clients and becoming their trusted partners in vehicle care.
We are Glenn's Auto Service - where quality meets affordability and personalized care.Overall Experience
The majority of customers have had an exceptional experience at Glenn's Auto Service, praising the honesty, professionalism, and stellar customer care of the staff.
Pricing and Value
One customer felt that the prices were outrageous and could have gotten the work done for half the price elsewhere. However, most customers felt that the quality of service and level of expertise justified the cost.
Staff and Service
The staff, particularly Mike, Jason, and the mechanics, received high praise for their honesty, professionalism, and excellent customer service. They were commended for taking the time to explain the necessary repairs, providing detailed estimates, and keeping customers informed throughout the process.
Unique Touches
Some customers appreciated the extra touches, such as a free over-the-phone consultation, a thorough digital and hands-on inspection, and even a thank-you note and cookies left on the steering wheel.
