Exceeding Expectations, One Car at a Time
Dedicated Auto Repair and Service in Downey, CA
Steven Luzzi Automotive is a trusted name in complete automotive repair and service in Downey, CA. With over four decades of experience in the industry, our team has become a pillar of reliable service for vehicle owners in the community.
A Legacy of Excellence
Our founder, Steven Luzzi, began his journey in the automotive industry at a young age, learning the ropes from his father at a full-service station. This hands-on experience fueled his passion for helping others keep their vehicles running smoothly. In 1982, at the age of 21, Steven proudly became the proud owner of his own service station, demonstrating his unwavering spirit and determination.
Expert Technicians and Advanced Technology
We understand the constant evolution of the automotive industry and invest in the latest repair technologies and equipment to stay ahead of the curve. Our team of experienced technicians are highly skilled and certified, equipped with the knowledge and expertise to handle all aspects of vehicle repair and maintenance.
Customer-Focused Approach
At Steven Luzzi Automotive, we prioritize customer satisfaction. We go above and beyond to provide:
- Detailed maintenance plans and repair estimates
- Clear and transparent communication throughout the process
- Shuttle service to and from your location
- Shuttle Service for Our Customers
- Competitive prices and regular promotions
Comprehensive Services
Our services extend far beyond routine maintenance and include:
- Brake Repair & Inspection
- Wheel Alignment & Balancing
- Engine Light Diagnostics & Repair
- Fuel Pump Replacement & Repair
- Tire Services & High-Speed Balancing
- Hybrid Service & Repair
Ongoing Commitment
We are committed to building lasting relationships with our clients and becoming their trusted partners in vehicle care. Our unwavering dedication to quality, exceptional customer service, and continuous improvement has earned us the reputation as a leading auto repair center in Downey, CA.
Overall Experience
The reviews highlight the exceptional service and expertise provided by Steve Luzzi Automotive. Customers rave about the quick and honest dealings with the team, from routine maintenance to complex repairs. The shop's professionalism, cleanliness, and reasonable prices make it a standout in the industry.
Service and Expertise
The majority of reviewers praise the exceptional service and expertise provided by the team. From quick turnaround times to thorough explanations of work done, the staff demonstrates a commitment to customer satisfaction.
Honesty and Transparency
Many reviewers praise the honest and transparent approach of the shop. They note that the team will not try to upsell or push unnecessary services, ensuring that customers feel comfortable and confident in their decisions.
Cleanliness and Facilities
Reviewers consistently mention the spotless and well-maintained facilities of the shop. This attention to detail signals a commitment to providing an exceptional customer experience.
Personality and Attitude
Many reviewers highlight the friendly and welcoming demeanor of the staff, including Steve Luzzi and his son Austin. Their positive attitudes and willingness to go the extra mile for customers have earned their loyalty.
Complaint and Negative Feedback
Despite the overwhelmingly positive reviews, one reviewer expressed their dissatisfaction with a pricing issue. According to the reviewer, they were overcharged and not satisfied with the service.
