We Don't Just Fix Cars, We Serve Families
At Newton's Car Care, we take pride in being a family-owned and operated auto repair shop in High Point, NC, committed to providing exceptional service and customer care. For over 30 years, our team of ASE-certified mechanics has been dedicated to delivering top-quality automotive services. As an Official NAPA AutoCare Center, we guarantee our work for 24 months/24,000 miles and offer the NAPA Peace of Mind Warranty on qualifying parts and labor.
Our Story
Founded in 1982, Newton's Car Care has been a staple in the High Point community, providing reliable and trustworthy automotive services to our clients. Our commitment to customer satisfaction is paramount, and we strive to ensure that every interaction with our team is positive and seamless. From routine maintenance to complex repairs, our knowledgeable technicians have the expertise and state-of-the-art equipment to tackle any job.
Our Expertise
As a full-service auto repair shop, we offer a wide range of services, including:
- Brake repairs and servicing
- Wheel alignments and balancing
- Tune-ups and engine repairs
- Transmission and drivetrain repairs
- Electrical and suspension system repairs
- Exhaust system repairs
- Cooling system maintenance and repairs
- And more!
Our team uses only high-quality parts and materials, ensuring that your vehicle is serviced to the highest standards. We understand the importance of maintaining your vehicle, and our goal is to keep you on the road safely and efficiently.
Our Commitment
At Newton's Car Care, we believe that honesty and transparency are essential in building trust with our customers. We take pride in providing clear and detailed explanations of the work we perform, ensuring that you are fully informed and comfortable with the services we recommend. Our friendly and knowledgeable staff is always available to answer any questions you may have.
Our Values
- Quality: We strive for excellence in every aspect of our business, from the quality of our services to the condition of our facilities.
- Integrity: We operate with honesty and transparency, ensuring that our customers receive the best possible service and value.
- Community: We are committed to giving back to our community and providing support to local organizations and charities.
- Innovation: We stay up-to-date with the latest technological advancements and training to ensure our technicians are equipped to handle even the most complex repairs.
Our Community
At Newton's Car Care, we believe that our role in the community goes beyond providing automotive services. We are committed to supporting local organizations and charities, and our team is actively involved in various community initiatives.
Overall Experience
The overall experience at Newton's is overwhelmingly negative. Multiple reviewers have reported poor communication, rude behavior, and even theft.
Scams and Theft
Several reviewers have reported being scammed or having items stolen from their vehicles. One reviewer reported being charged $1187 for warranty work that was supposed to be free, while another reviewer had a pair of $400 sunglasses stolen from their vehicle. Another reviewer reported that parts were stolen off their car while it was in the shop.
Poor Communication
Many reviewers have reported poor communication from Newton's. Phone calls and messages are often ignored, and updates on vehicle repairs are not provided. One reviewer had to call the police to retrieve their vehicle from the shop.
Rude Behavior
Several reviewers have reported being treated rudely by staff, including the owner Greg Newton and the service manager Chris. One reviewer was called "cheap" by a staff member for not paying an inflated bill.
Arrest and Illegal Activities
One reviewer reported that Greg Newton was arrested and had a history of illegal activities, including driving without a license.
Positive Experience
One reviewer had a positive experience with Greg Newton, stating that he is "the man for car care" and that he would recommend him to anyone.
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