Business Details
36 Years
experience
Trusted Auto Repair Services in Winston Salem
Performance Automotive has been serving Winston Salem and surrounding communities since 1990, delivering reliable auto repair solutions with a commitment to excellence. Our ASE-certified technicians combine decades of hands-on experience with state-of-the-art diagnostic tools to address both routine maintenance and complex automotive issues. We prioritize transparent communication, using premium-quality parts and backing every service with a 24-month/24,000-mile satisfaction guarantee.Our customer-first approach emphasizes clear cost estimates, timely repairs, and tailored advice to maximize vehicle performance and longevity. With expertise spanning domestic and import vehicles, we maintain rigorous industry standards while fostering trust through consistent, ethical service practices.
Services
AC Repair
Brake Service
Tire Rotation
Engine Diagnostics
Transmission Repair
Alignment
Coolant Flush
Tire Sales
Oil Changes
Suspension Repair
Details
- Year established: 1990
Highlights and features
- ASE-certified technicians with decades of combined experience
- State-of-the-art diagnostic and repair equipment
- Transparent pricing with no hidden fees
- 24-month/24,000-mile satisfaction guarantee
- Serving Winston Salem communities since 1990
Associations and certifications
- ASE
What people say
Thorough work
Great explanations
Friendly service
Honest people
Trustworthy repairs
Services
AC Repair
Our certified technicians diagnose and repair automotive air conditioning systems using EPA-certified refrigerant handling procedures. We replace faulty compressors, recharge systems, and fix leaks while ensuring optimal cooling efficiency. With specialized tools and manufacturer-compliant parts, we restore climate control performance for passenger comfort and safety.
Brake Service
Comprehensive brake system maintenance includes pad/shoe replacement, rotor resurfacing, caliper servicing, and ABS diagnostics. We use precision equipment to measure wear indicators and address grinding, squealing, or vibration issues. Our repairs meet safety standards while extending component lifespan through proper torque specifications.
Tire Rotation
Following manufacturer-recommended patterns, we rotate tires to promote even tread wear and maximize lifespan. This service includes pressure checks, alignment assessments, and wear analysis to identify suspension issues. Regular rotations improve fuel efficiency, handling, and overall safety for Winston Salem drivers.
Engine Diagnostics
Using advanced OBD-II scanners, we interpret check engine light codes and perform live data analysis to pinpoint mechanical/electrical faults. Our diagnostics cover fuel systems, ignition components, and emission controls, providing actionable repair recommendations while preventing unnecessary part replacements.
Transmission Repair
We service automatic and manual transmissions with fluid changes, filter replacements, and computerized diagnostics. Our technicians address slipping gears, delayed shifts, and torque converter issues using specialized tools. Preventative maintenance extends transmission longevity while minimizing breakdown risks.
People
Mark
Owner
With 45+ years in automotive repair since starting at 17, Mark founded Performance Automotive in 1990. Former dealership technician and community college instructor, he specializes in classic muscle cars and advanced diagnostics.
Donna
Owner
Co-owner Donna supports operations alongside Mark, leveraging decades of industry experience. Actively involved in customer relations, she ensures service quality aligns with their family-owned business values.
Zach
Shop Foreman
ASE Master Technician and licensed inspector, Zach manages daily operations. Holding a bachelor's degree, he specializes in advanced diagnostics and hybrid systems while maintaining racing and educational hobbies.
Christian 'Ivan' Mejia
Technician
EV/Hybrid-certified technician with Jeep expertise, Ivan joined in 2018. Licensed inspector and EPA-certified, he balances automotive work with golf and continuing education in emerging vehicle technologies.
Mike
Technician
Former industrial electronics professional turned ASE-certified technician, Mike brings diverse mechanical skills since 2018. Licensed inspector with motorcycle enthusiast interests, he maintains strong customer service focus.
Questions
What does my check engine light mean?
The check engine light indicates a fault in emission controls, ignition, or fuel systems. Visit us for OBD-II diagnostics to identify specific issues.
How often should I rotate tires?
Rotate tires every 5,000-8,000 miles to ensure even wear. Our technicians follow manufacturer-recommended patterns for optimal results.
Do you service hybrid vehicles?
Yes, our technicians have specialized training for hybrid and electric vehicle systems maintenance and repairs.
What brake noises require immediate attention?
Metal-on-metal grinding or pulsating brake pedals indicate severe wear needing urgent replacement to prevent rotor damage.
Is your work guaranteed?
All services include a 24-month/24,000-mile parts and labor warranty for customer peace of mind.
