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Your neighborhood car care center

At Brooks Automotive Inc, we pride ourselves on being your neighborhood car care center. Since 1997, our Father and Son business has provided top-notch auto repair services to the communities of Burnsville, MN, Savage, MN, Apple Valley, MN, and surrounding areas. Our team of ASE-certified technicians is dedicated to providing quality services that best benefit your vehicle. We go the extra mile to ensure that things are fixed right the first time, so you can drive away with peace of mind.

Our Services

We offer a wide range of auto repair services, including brake repair, preventive maintenance, belts and hose replacement, and more! Our team is trained to diagnose and repair a variety of issues, from axle and CV joint repair to exhaust system repair and transmission repair. We're also a NAPA AutoCare Center, which means we have access to the best tools and resources to keep your vehicle running smoothly.

About Our Story

Brooks Automotive Inc was founded on the principles of quality, honesty, and integrity. As a family-owned business, we understand the importance of building trust with our customers. We strive to create a welcoming environment where you feel comfortable bringing your vehicle for service. Our goal is to provide you with a hassle-free experience, and we're committed to getting you back on the road quickly and safely.

Our Mission

Our mission is to provide quality auto repair services that meet the highest standards of excellence. We're dedicated to building long-term relationships with our customers and providing personalized service that exceeds your expectations. We're proud to be a part of the local community, and we're committed to giving back through community involvement and charitable donations.

Reviews
Positive: Customers praised Brooks Automotive for their excellent communication, skilled mechanics, and honest service.
Negative: Some customers experienced poor customer service, including rudeness on the phone and a need for improvement in this area.

Overall Experience

The majority of customers have had a positive experience with Brooks Automotive, praising their excellent communication, skilled mechanics, and honest service.

Positive Feedback

  • Quick and efficient service
  • Friendly and courteous staff
  • Honest and transparent pricing
  • Skilled and knowledgeable mechanics
  • Great communication throughout the repair process

Negative Feedback

  • One customer experienced rude customer service on the phone
  • Another customer felt that customer service could be improved
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