Your #1 Choice for Auto Repairs in Burnsville, MN
A Family Legacy of Automotive Expertise
Crosstown Auto Repair boasts a rich history in the automotive industry, built on a foundation of unparalleled customer service and meticulous attention to detail. Founded by Perry Linn, whose passion for automobiles began at a young age, we carry on a legacy of reliable auto repairs and tire services.
Experienced & Certified Mechanics
Our team of certified mechanics are highly skilled and experienced, with extensive knowledge across all makes and models. We prioritize clear communication, ensuring you understand each step of the repair process.
Comprehensive Services & Solutions
From routine maintenance to complex repairs, Crosstown Auto Repair offers a comprehensive range of services to meet all your automotive needs. Our comprehensive services include:
- Tire services: Comprehensive tire selection, repairs, and rotations.
- Automotive repairs: Engine diagnostics, tune-ups, brake repairs, oil changes, and more.
- Shuttle service: Convenient transportation options while your vehicle is in the shop.
Customer-Focused Approach
We understand that dealing with car troubles can be stressful. Our dedicated staff is committed to ensuring a seamless and comfortable experience for every customer. We offer:
- Clear and honest communication
- Transparent estimates and timelines
- Convenient shuttle service
- Financing options to fit your budget
Quality & Transparency
At Crosstown Auto Repair, we prioritize quality workmanship and genuine parts. We stand behind our work with comprehensive warranties and offer written estimates before any work begins.
Schedule Your Appointment Today
We are dedicated to providing professional automotive care and ensuring your complete satisfaction. Contact us today to schedule your appointment and experience the Crosstown Auto Repair difference.
Customer Experience
Positive Reviews
The reviews highlight the excellent customer service, fair prices, and trustworthy nature of the staff at Crosstown Auto. Many customers have praised the knowledgeable and honest service, with some even stating that they would highly recommend the business.
Specific Praise
- Cody Kerns was mentioned specifically for his great customer service and knowledge.
- Perry was praised for his accommodating nature and competitive pricing.
- The entire staff, including Matt, Dan, Greg, and Damion, received high praise from Ride Auto Sales Finance.
Negative Reviews
However, some customers had negative experiences, citing issues with the quality of work and damage to their vehicles.
Specific Complaints
- Keith Banks had a negative experience with a routine oil change and coolant flush, which resulted in damage to his distributor.
- Warren Stearns had a poor experience, citing theft, damage, and unprofessional behavior from the staff.
- Devin Dehn expressed frustration with the diagnosis and pricing of a brake job, which was later disputed by other mechanic shops.
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