Your trusted partner for reliable and affordable auto repair services
At Honest-1 Auto Care, we're more than just an auto repair shop - we're your trusted partner in keeping your vehicle running smoothly. With a commitment to customer satisfaction and transparency, we provide a range of services to cater to your automotive needs.
Our Story
Honest-1 Auto Care was founded on the principles of honesty, integrity, and excellence. Our team of expert mechanics and technicians are dedicated to providing top-notch service, using only the highest-quality parts and cutting-edge technology. Whether you're bringing in your beloved family vehicle or a fleet of commercial vehicles, we treat each customer with the respect and care they deserve.
Our Services
At Honest-1 Auto Care, we understand that every vehicle is unique, which is why we offer a comprehensive range of services to cater to your specific needs. From routine maintenance services like oil changes, tire rotations, and brake pad replacements to more complex repairs like transmissions, radiators, and mufflers, our expert technicians are equipped to handle it all.
Our Expertise
Our team of ASE-certified technicians is dedicated to staying up-to-date with the latest technologies and advancements in the automotive industry. We pride ourselves on our ability to diagnose and repair any issue on any make and model.
Our Facilities
We have multiple locations across the Twin Cities, including Eagan West, Eagan East, Burnsville, and Prior Lake. Our state-of-the-art facilities are equipped with the latest tools and equipment, ensuring that your vehicle receives the best service possible.
Our Commitment
At Honest-1 Auto Care, we're committed to providing exceptional customer service, transparency, and efficiency. We believe in being honest and upfront about our services and pricing, and we strive to exceed your expectations with every interaction.
What Sets Us Apart
- Free loaner vehicles available for major repairs
- 3-year or 36,000-mile warranty on repairs
- 12 months of roadside service for invoices over $25
- Online scheduling for your convenience
- ASE certified technicians on-site
- Digital inspection reports for each vehicle serviced
- Financing options available for unexpected major repair jobs
Get in Touch
For more information or to schedule an appointment, please call us at (651) 964-3459 or visit our location at 4195 Nicols Rd, Eagan, MN 55122. We're committed to providing you with the best automotive experience possible.
Overall Experience
The reviews of Honest-1 Auto Care West location are overwhelmingly positive, with all reviewers giving 5-star ratings. The customers praise the excellent service, friendly and knowledgeable staff, and transparent communication.
Communication
Many reviewers mention the ease of communication with the staff, including Brandon, James, and Taylor. They appreciate the regular updates on the status of their vehicle's repair and the option to book an appointment online.
Quality of Work
The customers are impressed with the quality of work done by the technicians, including Brandon, James, and the specialist working on their old Porsche. The repairs are thorough, and the customers appreciate the honesty and transparency of the staff.
Customer Service
The reviewers praise the excellent customer service, with some mentioning that they feel valued as customers. The staff is described as friendly, knowledgeable, and willing to answer all questions.
One Reviewer's Feedback
The only mixed review comes from Theresa Regis, who initially had a disagreement about the cost of her repair. However, the tech admitted to ordering a wrong part, and the reviewer was satisfied with the outcome.
Notable Mentions
- Many reviewers mention Brandon, James, and Taylor as standout representatives of the Honest-1 Auto Care West location.
- Some reviewers appreciate the use of technology, such as digital reports and text message updates, which make the process easier and more efficient.
- One reviewer mentions the availability of a 10% off coupon for any repair.
