At Benchmark Auto Service, our mission is to provide top-notch car care to our customers in the Southwestern Twin Cities Metro area. We understand that having a reliable vehicle is crucial for daily life, which is why we're dedicated to ensuring that your car, truck, or SUV is in optimal condition. With over 20% to 30% lower labor rates compared to nearby shops, we believe in providing affordable and trustworthy services to our customers.
As a family-owned business, we take pride in our ASE-certified mechanics and technicians who have years of experience in fixing all types of vehicles, including American, European, and Asian models. We guarantee every repair for 12 months or 12,000 miles, giving you peace of mind knowing that your vehicle is in good hands. Our team strives to build long-lasting relationships with our customers, which is why we offer transparent and honest services tailored to your vehicle's specific needs.
Our Services
We offer a wide range of services to cater to your vehicle's needs. Whether your car is due for an oil change, transmission tune-up, or brake repair, our experts are equipped to handle it. Some of our most popular services include:
- Transmission Repair: Our ASE-certified mechanics have extensive experience rebuilding both manual and automatic transmissions. We recommend getting transmission fluid flushed every 50,000 to 60,000 miles to improve longevity.
- Air Conditioning & Heating Service: We thoroughly inspect, test, and repair your AC and heating systems to ensure a comfortable and enjoyable driving experience.
- Check Engine Light Service: Our team diagnoses and repairs issues related to your check engine light, providing a solution to get your vehicle running smoothly again.
Meet Our Owner
Michael Schmidt, our owner and ASE certified mechanic, has always had a passion for cars. With years of experience working on vehicles, Michael purchased Benchmark Auto Service in 2014. He takes pride in putting his customers first, ensuring that his team provides exceptional service and repair work. Michael believes in building lasting relationships with his customers and is dedicated to ensuring that every vehicle that leaves his shop is running smoothly and efficiently.
What Sets Us Apart
We believe that exceptional service, expertise, and attention to detail set us apart from other auto repair shops. Here are a few things that make us unique:
- ASE-Certified Mechanics: Our team consists of ASE-certified mechanics who have years of experience in fixing a wide range of vehicles.
- Comfortable Waiting Room: Our waiting room is equipped with Wi-Fi, three oversized recliners, and a high-definition television streaming Netflix, making your wait a pleasant experience.
- Loaner Cars: We offer loaner cars for customers who need to run errands while their vehicle is being serviced.
- Comprehensive Services: From oil changes to transmission repairs, our team is equipped to handle all types of repairs and maintenance services.
Trust and Reliability
The reviews for Benchmark Auto Service are overwhelmingly positive, with every reviewer giving a perfect 5-star rating. The common thread throughout the reviews is the exceptional service and trust that the customers have in the mechanic. The reviewers praise the hardworking, friendly, and knowledgeable staff, led by Michael and Drew.
Expertise and Communication
Many reviewers highlight the expertise and professionalism of the mechanics, with some mentioning specific repairs and maintenance work. They also appreciate the transparency and communication, feeling that they are treated with respect and taken seriously.
Personal Touch
Some reviewers specifically mention the personal touch and attention to detail, such as Amber Rhodes' experience of being shown all the leaks and issues with her vehicle, and being allowed to video record the process. Stacia Lindholm also mentions her gratitude for the loaner service and the willingness to provide extra help.
Reputation and Recommendations
The reviewers consistently recommend Benchmark Auto Service to friends and family, and some mention that they will never go anywhere else again. Steve Hansen has been taking his car to Benchmark for over 2.5 years, and Jason Adams highly recommends the service.
Common praise
