Business Details
50+ Years
experience
Emergency
services
Your Trusted Phoenix Auto Repair Experts
Hi-Tech Car Care is a family-owned and operated auto repair shop serving Phoenix, Arizona since 1948. Founded by Otis Garnand and now in its third generation of leadership, the business prioritizes exceptional customer service, technical expertise, and community engagement. All technicians are ASE-certified, and the shop holds Arizona Top Shop recognition for exceeding industry standards. With a focus on preventive maintenance and transparent communication, Hi-Tech offers comprehensive repair services for all vehicle types, backed by a 3-year/36,000-mile warranty.The company emphasizes proactive diagnostics, personalized maintenance plans, and eco-friendly practices as Phoenix's first certified Green Auto Repair Shop. Community involvement includes partnerships with local charities and organizations, reflecting a commitment to both automotive excellence and social responsibility.
Services
Brake Repair
AC Service
Tire Rotation
Engine Diagnostics
Oil Changes
Transmission Repair
Suspension Work
Emissions Testing
Towing Assistance
Warranty Repairs
Details
- Year established: 1948
Highlights and features
- 70+ years of Phoenix automotive repair experience
- ASE-certified technicians with manufacturer-specific training
- Free multi-point vehicle inspections with every service
- 3-year/36,000-mile warranty on 90%+ of repairs
- Community involvement recognized by Better Business Bureau
Associations and certifications
- ASE Certified
- Arizona Top Shop
What people say
Honest service
Quick turnaround
ASE-certified staff
Lifetime nitrogen refills
Community involvement
Services
Brake System Service
Our ASE-certified technicians perform comprehensive brake inspections and repairs for all vehicle types. Services include pad/shoe replacement, rotor resurfacing, ABS diagnostics, and hydraulic system maintenance. We use manufacturer-grade components and follow strict safety protocols to ensure optimal stopping power. Customers receive detailed wear assessments and pricing options during every visit.
Air Conditioning Service
We specialize in automotive climate control systems with EPA-certified refrigerant handling equipment. Services include system diagnostics, leak detection, compressor replacement, and refrigerant recharge. Our technicians address both mechanical and electrical cooling system components to restore cabin comfort efficiently, even in Arizona's extreme heat.
Tire Services
Our tire specialists provide rotation, balancing, pressure checks, and nitrogen fill services. We offer tread wear analysis, alignment recommendations, and age-related replacement guidance. While not a tire retailer, we maintain partnerships with local suppliers for customer referrals and coordinate installation services for purchased tires.
Engine Performance
From routine tune-ups to complex diagnostics, our team handles all engine-related concerns. Services include fuel system cleaning, timing belt replacement, and performance diagnostics using manufacturer-specific tools. We address both modern computer-controlled systems and classic engine rebuilds with equal expertise.
Preventive Maintenance
We follow factory-recommended maintenance schedules for all vehicle makes. Services include oil changes, fluid exchanges, filter replacements, and multi-point inspections. Our personalized maintenance plans help customers budget for regular service needs while preventing costly breakdowns through proactive care.
People
James Garnand
Owner
Third-generation automotive professional with 30+ years in Phoenix auto repair. ASE-certified master technician specializing in complex diagnostics. Active in local business associations and community charities.
Justin
Lead Technician
Toyota specialist with 15 years of experience. Recognized for expertise in vintage engine restoration and modern computer diagnostics. Handles customer consultations and complex repair coordination.
Questions
What sets Hi-Tech Car Care apart from other Phoenix auto shops?
We combine 70+ years of family ownership with ASE-certified technicians and Arizona Top Shop recognition. Our 3-year warranty covers 90%+ of repairs, and we offer complimentary multi-point inspections with every service.
Do you service both modern and classic vehicles?
Yes, our technicians handle all makes and models from vintage classics to modern imports. We have specialized equipment for both traditional mechanical systems and advanced computer diagnostics.
What emergency services do you offer?
We provide 24/7 roadside assistance including towing, flat tire help, and emergency diagnostics. Our team can often resolve minor issues on-site to get you safely to our shop.
How do you handle warranty-covered repairs?
We follow manufacturer guidelines for warranty maintenance. While not an official dealership, we document all services to meet warranty requirements and can coordinate with manufacturers when needed.
Can I schedule appointments online?
Yes, we offer online scheduling through our website. For urgent needs, we recommend calling directly to ensure proper service window allocation.
Do you offer vehicle inspection services?
We provide comprehensive safety inspections including brake checks, fluid assessments, and emissions testing. Our technicians explain all findings and provide written recommendations during every visit.
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