Welcome to Turner Auto Care, your trusted partner in ensuring the health and performance of your vehicle. With over 50 years of experience in the Rochester area, we have earned a reputation for providing honest, reliable, and expert automotive services. Our story began in 1968 when the original Turner brothers opened the shop, and since then, we have been dedicated to serving the community with top-notch services.
Our History
Our journey started in 1968 in the suburb of Greece, where we initially operated before moving to our current location in Webster in 1970. Over the years, we have grown and adapted to the changing needs of the automotive industry, always staying true to our core values of honesty, integrity, and customer satisfaction.
Our Commitment
At Turner Auto Care, we believe that everyone deserves someone they can trust to take care of their vehicle. We strive to be that someone, providing personalized services tailored to your specific needs. Our team of ASE-certified technicians is dedicated to ensuring that your vehicle runs smoothly, efficiently, and reliably.
Services
We offer a wide range of services designed to meet the unique needs of your vehicle. From routine maintenance to more complex repairs, we have the expertise and resources to get the job done. Some of the services we provide include:
- Oil Change: One of the most critical services for your vehicle's longevity, we offer oil changes to keep your engine running smoothly and efficiently.
- Brake Repair: Conveniently located at the end of Irondequoit Bay, we provide expert brake repair services to ensure your safety on the road.
- Transmission Repair: Whether you're experiencing issues with your transmission or need routine maintenance, we have the expertise to get you back on the road quickly.
- Automotive Diagnostic: Our advanced diagnostic technology helps us identify potential issues before they become major problems.
Customer Testimonials
Over the years, we have had the privilege of serving countless satisfied customers. Here's what some of them have to say about their experiences with us:
- "This is the best repair shop I've ever been to.they went over and above to make me feel like family, prices were reasonable, and they gave a quote and paperwork before they even started to work." - Ferril Daniels
- "I wouldn't take my car anywhere else - very friendly staff and honest service. They sent a summary text outlining necessary repairs & service + things to consider down the road that can wait." - Casey Shepler
Why Choose Us
At Turner Auto Care, we're committed to providing exceptional service, quality workmanship, and a customer-centric approach. Here are just a few reasons why you should choose us for all your automotive needs:
- ASE-certified technicians
- Wide range of services for all makes and models
- Conveniently located in Webster, NY
- Competitive pricing and transparent estimates
- Committed to digital accessibility and customer satisfaction
Stay Connected
Join our text message service to receive exclusive updates, promotions, and important announcements. We value your feedback and welcome any suggestions or concerns. Call us at (585) 565-5558 or visit our website to learn more about our services and how we can help you.
Exceptional Customer Service and Quality Work
Multiple reviewers have praised Turner Auto Care for their exceptional customer service and high-quality work. The mechanics are described as trustworthy, honest, and thorough, with a focus on providing accurate diagnoses and transparent communication. The review highlights include:
- Fantastic customer service with no pressure to sell unnecessary services
- Honest and clear communication about the state of the car's condition
- Professionalism and friendliness from the staff
- Quality work with attention to detail
- Reasonable prices and quotes provided before service begins
- Effective communication throughout the service process
Unique Features and Services
Some reviewers have noted the unique features and services offered by Turner Auto Care, including:
- Detailed car diagnostics sent directly to customers' phones
- Custom work, such as modifying tail pipes
- Quick turnaround times and easy drop-off/pick-up process, including after-hours service
- Convenient reminders and appointment scheduling
Trust and Recommendations
Many reviewers have expressed their trust and confidence in Turner Auto Care, stating that they would highly recommend the shop to friends and family. This is due to the shop's reputation for honesty, professionalism, and quality work.
Only One Minor Issue
The only minor issue mentioned by a reviewer was a misdiagnosis and incorrect reinstallation of a steering wheel, which was promptly corrected. Despite this, the reviewer still recommends the shop.
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