Taking the fear out of auto repairs, one vehicle at a time.
Welcome to Vesa's Automotive Service Inc, your trusted auto repair shop in Rochester, NY. Since 1991, we've been dedicated to providing top-notch car care services to drivers in Rochester, Brighton, Pittsford, and surrounding areas. Our mission is to take the fear out of auto repairs by offering personalized service, honest estimates, and a team of ASE-certified technicians who truly care about your vehicle's performance.
Our Services
At Vesa's Automotive Service Inc, we understand that every vehicle is unique, which is why we offer a wide range of services to cater to your specific needs. Our auto repair services include oil changes, brake repairs, state inspections, transmission repairs, and more. We're also your one-stop shop for all your tire needs, offering a vast selection of tires from top brands at competitive prices.
Front End Work Specialist
We're proud to be your source for complete front end repair in Rochester, NY. Our team of experts specializes in front end work, ensuring your vehicle is safe and running smoothly. From wheel alignments to suspension repairs, we've got you covered.
State Inspection
We're a licensed New York State Inspection station, and we're here to help you get your vehicle inspected quickly and efficiently. Whether you need a routine inspection or a repair, our team is here to assist you.
Get to Know Us
At Vesa's Automotive Service Inc, we're more than just an auto repair shop - we're a family-owned business dedicated to building long-lasting relationships with our customers. We take pride in our work, and we're committed to providing exceptional service that exceeds your expectations.
Convenient Services
We understand that your time is valuable, which is why we offer convenient services like key drop, loaner vehicles, and same-as-cash credit options. We're open Monday through Thursday from 7:00 a.m. to 5:30 p.m. and Friday from 7:00 a.m. to 5:00 p.m. Schedule your appointment today and experience the Vesa's Automotive Service Inc difference!
Excellent Customer Service and Quality Repairs
The majority of the reviews praise Vesa's for their exceptional customer service, honesty, and quality repairs. Many customers appreciate the shop's willingness to explain the repairs and costs in detail, making them feel informed and comfortable with the process. The staff's kindness, professionalism, and fairness are consistently highlighted, making Vesa's a trusted and reliable choice for car repairs.
Positive Experiences
Several reviewers share positive experiences with Vesa's, citing quick turnaround times, fair pricing, and a commitment to getting the job done right. The shop's attention to detail, thorough explanations, and courtesy towards customers, especially women, are particularly appreciated.
Special Mentions
A few reviewers give special mentions to specific staff members, such as Larry and Josh, who are praised for their exceptional customer service and expertise. Some customers also appreciate the shop's willingness to accommodate urgent requests and provide loaner cars when needed.
Negative Experiences
However, not all reviews are positive. Two reviewers express dissatisfaction with their experiences, citing unnecessary repairs and a lack of transparency in the repair process.
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