The Care Your Vehicle Deserves
At Wells Auto Group, we are committed to providing an exceptional car-buying experience to our customers in McKinney, TX. Our mission is to be the automotive home of drivers in the surrounding areas, offering a vast selection of pre-owned vehicles, exceptional car care, and customer service with a smile.
Our History
Our dealerships has been serving the community for years, providing a wide range of vehicles to our customers. Our team is dedicated to building long-lasting relationships with our customers, and we strive to make every interaction with us a positive one. Whether you're looking for a new or pre-owned vehicle, our knowledgeable and friendly sales team is here to help you find the perfect vehicle for your needs and budget.
Our Services
At Wells Auto Group, we understand that every customer is unique, and we provide a variety of services to cater to your needs. Our services include:
- New and Pre-Owned Vehicle Sales: Our dealership has an extensive inventory of new and pre-owned vehicles from top manufacturers, including Chevrolet, Ford, Honda, Lexus, Mercedes-Benz, and Toyota. Our knowledgeable sales team is here to help you find the perfect vehicle for your needs and budget.
- Car Financing: Our finance team works closely with you to find the best financing options for your new or pre-owned vehicle. We offer competitive rates and flexible payment plans to ensure that your new vehicle fits within your budget.
- Car Service and Repair: Our state-of-the-art service center is staffed by certified technicians who are dedicated to providing high-quality car service and repair. From routine maintenance to major repairs, our team is here to get you back on the road quickly and safely.
- Auto Parts: Our auto parts team is dedicated to providing you with the right parts for your vehicle. Whether you need a replacement part or an upgrade, we have a wide range of parts and accessories to choose from.
Our Commitment
At Wells Auto Group, we are committed to providing exceptional customer service, a wide selection of vehicles, and a hassle-free car-buying experience. We strive to build long-lasting relationships with our customers and the community, and we are dedicated to being the trusted choice for automotive solutions in McKinney, TX.
Experience with Sales Representatives
The reviews highlight the exceptional customer service provided by certain sales representatives, including Nader, Isaac, Adel, and Andrew. These representatives are described as kind, knowledgeable, and patient, making the car-buying process smooth and stress-free.
Positive Feedback
Many reviewers appreciated the lack of pressure and hassle during the sales process. They also praised the dealership's willingness to negotiate prices and allow customers to inspect and test drive vehicles without being chased down by salesmen.
Issues with Vehicle Quality and Communication
However, one reviewer had a negative experience with the dealership due to issues with the vehicle's quality. They reported warning lights and error messages shortly after purchase and had difficulty communicating with the manager to resolve the issues.
Overall Experience
The majority of reviewers had a positive experience at Wells Auto Group, praising the customer service, negotiation, and overall sales process. However, one reviewer experienced issues with the vehicle's quality and communication with the dealership.