Experience the joy of working with happy and friendly mechanics.
North Dallas Imports is a leading auto repair shop located in Garland, TX. We are dedicated to providing top-notch services for European and Japanese cars, including Land Rover, Honda, BMW, Mercedes, Audi, Volkswagen, Acura, Nissan, Lexus, Toyota, Infiniti, and more. Our team of highly trained service advisors and auto technicians are knowledgeable in dealership-level knowledge, ensuring that your vehicle receives the best care possible.
Our Services
At North Dallas Imports, we offer a wide range of services, including drivability problems, foreign car repair, engine service and repair, wrecker service, computer diagnosis, state inspection, alignments, electrical repair, cooling system repair, pre-purchase inspection, European auto service, preventive maintenance, and more. We are committed to providing our customers with high-level service, both under the hood and across the counter, and we take pride in our transparent approach to how we do business.
Digital Inspections
To help you understand the work we plan to perform on your vehicle, we offer digital inspections. This allows you to see what our highly trained auto mechanics see and helps in the explanation process. We recently remodeled our waiting room to create a comfortable and attractive space with WiFi if you choose to stick around while your vehicle is being serviced. If you have somewhere else to go, we will help you get there. If close by, we'll drop you ourselves. If you have farther to go, we will arrange an Uber.
Experience and Expertise
North Dallas Imports opened their doors in Garland in 2006 and has been continuously and steadily building a loyal following among Land Rover, Honda, Toyota, BMW, Mercedes, Audi, and Volkswagen owners who are willing to drive the extra miles to our shop knowing they receive only the best in customer service coupled with the highest level of workmanship. Our team has 14 years of dealership experience, which backs their wide and deep levels of knowledge.
Commitment to Our Customers
Our commitment is to you and your safety on the roads of Garland and beyond. Every 5-star review shows us that we are on the right track. Our customers have left many positive reviews about their experiences with us. They have praised our honesty, integrity, and the high quality of workmanship we provide.
"I was referred to Eddie by my brother, who is also an automotive tech, it was one of the best experiences I've had with dealing with a repair shop/dealership. All the prices they quoted were the exact prices I had to pay. They made sure to explain all the problems they found and made sure to tell me the repercussions for not getting certain things taken care of. I will definitely be going back for other services and would recommend them to other people." -- Angelo C.
5-Star Reviews
We are proud of the many 5-star reviews we have received from our customers. These reviews show that we are committed to providing excellent customer service and the highest level of workmanship.
"North Dallas Imports is the absolute best! Eddie and his team are wonderful and professional. The location is great and the prices are even better. I love the fact that Eddie and his team will advise me of upcoming issues that they can forecast, and I know that I am getting a fair price. I highly recommend North Dallas Imports to anyone! I only wish that everyone I knew only owned Honda vehicles so they too would have a reliable and trustworthy mechanic. Kudos to Eddie, Andy and the entire North Dallas Imports staff."5 Star Review by Arlene O.
Concierge-Level Service at Reasonable Prices
At North Dallas Imports, we believe in providing you with dealership-level knowledge with concierge-level service at reasonable prices. Our highly trained service advisors and auto technicians will educate you on your vehicle's needs, knowing that you are the pilot. You will never be oversold and will always have confidence in the decisions you make regarding the maintenance and repairs your automobiles receive from North Dallas Imports.
Schedule an Appointment
Schedule an appointment today or stop by at
4250 Forest Lane, Garland, TX 75042. We look forward to serving you and your vehicle's needs.
Overall Experience
Reviews were mostly positive, with customers praising the shop's honesty, friendly staff, and efficient service.
Positive Reviews
- Many reviewers praised the shop's honesty, citing that the staff was transparent about the repairs needed and the costs involved.
- The staff, particularly Rich and Eddie, were commended for their friendly and welcoming nature.
- Several reviewers mentioned that the shop was able to diagnose and fix problems that other mechanics had missed.
- The shop's prices were considered reasonable, with some reviewers noting that they were lower than those of other shops.
Negative Reviews
- A few reviewers had negative experiences, citing issues with overcharging, misdiagnosis, and poor communication.
- Some reviewers felt that the shop was dishonest, with one reviewer claiming that the shop added unnecessary repairs to their bill.
- Another reviewer was upset that the shop had damaged their transmission and had to rebuild it after taking it to the shop.
