Business Details
34 Years
experience
Expert Auto Repair Services in Plano, TX
Innovative Auto Works has been providing quality car care since 1992, serving Plano, TX since 1997. As a family-owned business, we deliver honest and professional automotive repair and maintenance services to Plano, Allen, Wylie, McKinney, and surrounding areas. Our ASE-certified technicians use the latest automotive technology to handle major and minor repairs on foreign and domestic vehicles, including project cars, restorations, and hot rods. We are a certified NAPA AutoCare Center, combining national standards with personalized service. Our commitment to quality includes using NAPA parts, offering a 12-month/12,000-mile warranty, and adhering to a strict code of ethics for customer satisfaction.We prioritize vehicle safety and longevity, providing services like Texas State Inspections, brake repairs, oil changes, and transmission services. Our team treats every customer's vehicle as if it were our own, ensuring transparency and trust. With over 30 years of experience, we maintain a clean, professional shop and offer online appointment scheduling for convenience. Our reputation is built on decades of reliable service, reflected in numerous five-star reviews from satisfied customers.
Services
Oil Change
Brakes
Wheel Alignment
Engine Repair
Transmission Service
Exhaust Repair
State Inspections
Air Conditioning Service
Cooling System Flush
Diagnostic Services
Details
- Year established: 1992
Highlights and features
- ASE-certified technicians with over 30 years of combined experience
- NAPA AutoCare Center with nationwide warranty coverage
- Family-owned business prioritizing transparency and customer trust
- Handles foreign, domestic, classic, and project vehicles
- Offers Texas State Inspections and comprehensive repair services
Associations and certifications
- ASE (Automotive Service Excellence)
What people say
Great service
Trustworthy and honest
Quick service
Top notch service
Professional service
Services
Oil Change
Regular oil changes protect your engine using quality NAPA parts. We recommend conventional oil every 3,000 miles or synthetic oil every 5,000 miles. Our technicians replace oil and filters while inspecting vehicle fluids. This essential maintenance prevents engine wear and maintains performance for foreign and domestic vehicles.
Brakes
Comprehensive brake services include pad replacement, rotor resurfacing, and fluid changes. Our ASE-certified technicians inspect brake lines, master cylinders, and warning systems. We address uneven wear and prevent costly damage using specialized diagnostic tools for safety and longevity.
Wheel Alignment
Precision alignment services correct toe, camber, and caster angles to prevent tire wear. We use computerized equipment to restore factory specifications, improving fuel efficiency and handling. Recommended every 10,000 miles or when noticing vehicle pull or vibration.
Texas State Inspections
Official Texas inspection services check safety systems, emissions, and mechanical components. Our certified technicians perform brake tests, emission diagnostics, and documentation processing. We help customers prepare for inspections and address common failure points efficiently.
Engine Repair
Complete engine diagnostics and repairs for performance issues. Services include tune-ups, check engine light diagnostics, and major component replacements. Our technicians use specialized tools to address fuel system problems, sensor failures, and mechanical wear in all vehicle types.
People
Rick Palmer
Owner / Advanced Level Technician
Rick has worked on cars since 1985, opening Innovative Auto Works in 1992. With over 30 years of experience, he specializes in vehicle maintenance and repair while enjoying family time and dirtbike riding.
Tommy Welch
General Manager
Tommy began his automotive career in the 1990s, becoming a service manager at a young age. He combines technical expertise with customer service leadership, balancing shop operations and community involvement through church activities.
Ken Verrette
Service Manager
Ken joined Innovative Auto Works in 1996 after tire industry experience. With decades of automotive service management, he oversees daily operations while enjoying NASCAR racing and family time building LEGO sets.
Barry Miller
ASE Master Technician
Barry combines ASE Master Technician certification with hands-on expertise. Outside work, he enjoys motorcycle riding and hunting, applying mechanical skills to maintain his personal vehicles and equipment.
Mike Aldana
Technician
Mike brings racing experience to automotive repairs, having worked on super bikes and performance vehicles. His technical background ensures quality service for customers' domestic and foreign vehicles.
Questions
What services does Innovative Auto Works offer?
We provide oil changes, brake repairs, wheel alignments, engine diagnostics, transmission services, Texas State Inspections, and more for foreign and domestic vehicles.
Are your technicians certified?
Yes, our team includes ASE-certified technicians with decades of combined experience in automotive repair and maintenance.
Do you offer a warranty on repairs?
All qualifying repairs include NAPA's 12-month/12,000-mile Peace of Mind Warranty honored nationwide.
What are your business hours?
We're open Monday through Friday from 8:00 AM to 6:00 PM for appointments and services.
Can you service classic or project cars?
Yes, we specialize in restoration work and maintenance for classic cars, hot rods, and project vehicles.
How do I schedule an appointment?
Schedule online through our website or call us directly at (972) 954-5605 during business hours.
