Your Value-Driven Solution to Get You Back on the Road
Innovative Auto Works has been a trusted name in the automotive repair industry for over two decades. Since its inception in 1992, our family-owned business has been dedicated to providing top-notch car care to the residents of Plano, Texas, and surrounding areas. Our ASE-certified technicians are equipped with the latest automotive technology to handle all major and minor repairs on foreign and domestic vehicles.
Our Mission
At Innovative Auto Works, we understand that your vehicle is a significant investment, and that's why we treat each customer's vehicle as if it were our own. We strive to deliver honest and professional automotive repair and maintenance services, backed by our Peace of Mind warranty. Our commitment to excellence is reflected in our NAPA AutoCare certification, which ensures that our customers receive high-quality diagnostic and repair services at a fair price.
Our Services
Our team of experts is well-versed in a wide range of automotive services, including:
- Preventative Maintenance: Regular maintenance checks to ensure your vehicle runs smoothly and prolong its lifespan
- Engine Services: Performance checks, tune-ups, and repairs to optimize your vehicle's engine performance
- Transmission Services: Clutch repairs, transmission maintenance, and replacements to ensure smooth gear shifting
- Exhaust/Mufflers: Muffler services, exhaust repairs, and replacements to minimize noise and improve fuel efficiency
- Brakes: Brake pad replacements, brake repair services, and maintenance to ensure safe and effective braking
Texas State Inspections
We offer Texas State Inspections, ensuring that your vehicle meets the state's safety and emissions standards. Our experienced technicians will inspect your vehicle's brakes, tires, lights, mirrors, and horns, providing a comprehensive report to ensure your vehicle is road-ready.
Commitment to Excellence
As a NAPA AutoCare Center, we adhere to a strict Code of Ethics, promising to deliver high-quality services, employ ASE-certified technicians, and provide fair pricing. Our commitment to excellence is reflected in our National NAPA AutoCare Warranty, offering 12-months/12,000-miles of protection on qualifying parts and labor.
Contact Us
We invite you to visit our state-of-the-art facility, conveniently located in Plano, Texas. Our friendly staff is always available to answer your questions, provide guidance, and assist with scheduling an appointment. Contact us today to experience the Innovative Auto Works difference.
Overall Summary
The reviews of Innovative Auto Works are overwhelmingly positive, with customers praising the shop's honesty, trustworthiness, and excellent service. Many reviewers mention specific staff members, such as Tommy, Ken, and Rick, who are described as reliable, skilled, and pleasant to work with.
Positive Experiences
Multiple reviewers mention the shop's ability to solve problems efficiently and effectively, with some customers citing experiences where the shop was able to fix issues that other mechanics couldn't. The shop's honesty and lack of upselling are also frequently praised.
Complaints and Issues
Only one reviewer had a negative experience, citing a problem with a turbo crack that occurred after bringing their car in for maintenance.
