Striving for SatisfACTION Guaranteed!
A Family-Owned Business Committed to Excellence in Auto Repair
Action Automotive Service is a veteran-owned and operated auto repair shop proudly serving Rochester, NY and the surrounding areas. With a team of experienced technicians and a passion for quality, we provide comprehensive auto repair and maintenance services for all makes and models of vehicles.
Exceptional Customer Care and Transparency
At Action Automotive Service, customer satisfaction is our top priority. We prioritize clear and honest communication with our clients, explaining every step of the process and offering upfront estimates. Our technicians are dedicated to delivering exceptional customer service, ensuring your experience is positive and stress-free.
Comprehensive Services for All Your Automotive Needs
From routine maintenance to major repairs, our skilled technicians can handle all your automotive needs. Our services include:
General Auto Repair: Alternator repair, A/C repair, brake repair, electrical diagnostics, engine diagnostics, exhaust system repair, and much more.
Transmission Services: Transmission repair and overhaul, clutch repair, and diagnostic assessments.
Suspension & Brakes: Complete inspection, repair, and maintenance of your vehicle's suspension and braking systems.
Fleet Services: Comprehensive maintenance and repair solutions for fleets of all sizes.
4X4 Services: Specialized services for 4x4 vehicles, including differential repair and transfer case maintenance.
Experience, Expertise, and Affordability
With years of experience and ASE-certification, our technicians have the expertise to diagnose and repair your vehicle efficiently and effectively. We are committed to providing high-quality repairs at competitive prices. Additionally, we offer discounts for military personnel, veterans, and first responders.
Schedule Your Visit Today!
At Action Automotive Service, we believe in making the auto repair process as smooth and convenient as possible. We offer flexible scheduling options, including early and night drop-off and online appointment booking. Contact us today to schedule your visit and experience the Action Automotive Service difference!
Efficient and Courteous Service
The majority of reviewers praised the efficient and courteous service provided by the company's staff. Many reviewers mentioned the professionalism, kindness, and understanding nature of the staff, making the experience smooth and pleasant.
Timely and Reliable
Several reviewers appreciated the timely and reliable service provided by the company. They were impressed with how quickly the issues were resolved, and the staff's ability to keep them updated throughout the process.
Staff Members Stand Out
Several staff members were praised for their exceptional service, including Bobby, Sean, Trenton, Jason, Jamal, Dillon, and Henry. These staff members were praised for their expertise, patience, and kindness, making a significant difference in the reviewers' experiences.
Widespread Appreciation
Many reviewers expressed their gratitude for the company's assistance, emphasizing how the staff went above and beyond to help them in their time of need.
Negative Experiences
However, two reviewers had negative experiences with the company. One reviewer was angry about the company's refusal to assist them due to lack of exact address information, while another reviewer was unhappy about the company's inability to tow their specific vehicle type, leading to a long wait and eventually having to seek help from another company.
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