Cumberland Motor Works has proudly served Fayetteville and the surrounding areas since 1984. As a trusted and reliable auto repair shop, we're dedicated to providing exceptional automotive care to both foreign and domestic vehicles.
Our Expertise
Our highly skilled and experienced technicians are equipped to handle all your automotive needs, including:
- Foreign Auto Repair: We expertly service and repair all major foreign vehicle brands, including Audi, BMW, Mercedes, Jaguar, Land Rover, Saab, Lexus, Acura, Infiniti, and more.
- General Maintenance: Regular tune-ups, oil changes, inspections, and other preventive measures to keep your vehicle running smoothly and efficiently.
- Advanced Services: From brake repairs and electrical diagnostics to engine diagnostics and transmission issues, we handle it all.
- 4x4 Services: Expertise in handling all your 4x4 needs, including drivetrain repair, suspension modifications, and off-road enhancements.
Our Commitment to Excellence
At Cumberland Motor Works, we prioritize:
- Transparency: We always provide clear and upfront cost estimates before any work begins.
- Efficiency: We understand your time is valuable, and strive to complete repairs in a timely manner.
- Quality: Our work is backed by a solid guarantee for your peace of mind.
- Customer Service: Our friendly and knowledgeable staff is committed to providing personalized and attentive care.
Why Choose Cumberland Motor Works?
- Decades of experience and proven expertise
- Comprehensive range of services for all makes and models
- Transparency and open communication
- Timely and efficient repairs
- Customer-centered approach and personalized care
We are confident that Cumberland Motor Works is the trusted partner you need for all your automotive needs. Contact us today to schedule an appointment and experience the difference!
Reviews (45)
Positive: The shop is praised for its honesty, quality work, and fair pricing.
Negative: The shop is criticized for its slow service, poor communication, and lack of attention to customer needs.
Overall Experience
The reviews express a mix of satisfaction and dissatisfaction with the auto repair shop. The positive reviews praise the shop's honesty, quality work, and fair pricing. The negative reviews criticize the shop's slow service, poor communication, and lack of attention to customer needs.
Praises for the Shop
- Honest and transparent about the work needed
- Quality work and fair pricing
- Friendly and caring mechanics, such as Skip
- Willing to work with customers to find solutions
Complaints about the Shop
- Slow service, with long wait times and delayed repairs
- Poor communication, with unreturned calls and lack of updates
- Lack of attention to customer needs, with some customers feeling ignored or disregarded
- Overpricing and attempts to upsell unnecessary services
Mechanic Quality
- Some mechanics, like Skip, are praised for their care and attention to customers
- Other mechanics are criticized for their lack of knowledge and poor communication skills
