Business Details
14 Years
experience
Your Trusted Auto Dealers in Palmyra, NY
Integrity Auto was founded in 2012 with a commitment to honesty and integrity in both auto sales and repair services. Owned by Greg and Marcy Frey, the business combines over 40 years of automotive industry experience with a customer-centric approach. Greg Frey began his career at 16 and worked through various roles in the industry, while Marcy Frey brings expertise in financial management and customer service. The dealership specializes in quality used vehicles, including trucks, SUVs, and sedans, with rigorous pre-sale inspections to ensure reliability. As a full-service repair center, Integrity Auto offers New York state inspections, tire sales, oil changes, brake replacements, engine repairs, and air conditioning services.The team uses state-of-the-art equipment and prioritizes transparent pricing with no hidden charges. Customer testimonials highlight the family-like atmosphere and trustworthiness of the staff. Located in Palmyra, NY, the business serves Wayne County and surrounding communities. With a focus on community values and professional expertise, Integrity Auto aims to meet all automotive needs while maintaining its reputation for ethical service.
Services
Auto Sales
Vehicle Inspections
Tire Sales
Oil Changes
Brake Replacement
Engine Repair
Transmission Service
Air Conditioning Repair
Details
- Year established: 2012
Highlights and features
- We have over 40 years of combined automotive industry experience.
- Our team performs rigorous pre-sale vehicle inspections for reliability.
- We offer transparent pricing with no hidden charges or upcharges.
- We provide full-service repairs for all vehicle types, including inspections and tire sales.
- Our family-owned business prioritizes personalized customer service.
What people say
Honest auto sales
Friendly and courteous
Trustworthy service
Family-like atmosphere
Quality repairs
Services
Auto Sales
Integrity Auto offers a curated selection of quality used cars, trucks, and SUVs from top brands like Ford, Chevrolet, and Toyota. Every vehicle undergoes thorough inspection to ensure reliability. Our sales team prioritizes transparency, providing honest assessments to help customers find dependable transportation solutions.
Vehicle Inspections
We perform New York state-mandated inspections for cars, trucks, motorcycles, and trailers. Our certified technicians ensure vehicles meet safety and emissions standards while maintaining compliance with state regulations. This service helps customers keep their vehicles road-legal and operating safely.
Tire Sales
Integrity Auto provides tire sales and installation services for all vehicle types. We offer both new and budget-friendly used tire options, with expert assistance in selecting appropriate tread patterns and sizes. Our team ensures proper installation and alignment for optimal vehicle performance and safety.
Oil Changes
Regular oil changes are essential for engine longevity. Our technicians perform quick and efficient oil changes using quality lubricants. This maintenance service helps prevent engine wear, improves fuel efficiency, and extends vehicle lifespan while maintaining manufacturer-recommended service intervals.
Brake Replacement
We diagnose and replace worn brake components including pads, rotors, and calipers. Our brake service addresses unusual noises, vibration, or reduced stopping power. Using quality parts and proper techniques, we restore braking performance to factory specifications for customer safety.
People
Greg Frey
Owner
With over 40 years in the automotive industry, Greg Frey started as a lot boy and worked through every dealership role before founding Integrity Auto. His extensive experience ensures expert vehicle sales and repair services while maintaining core values of honesty and customer care.
Marcy Frey
Owner
Marcy Frey manages financial operations and customer service at Integrity Auto. Her organizational management background and decade of dealership experience ensure efficient business operations while maintaining personalized customer interactions that reflect the company's values.
Christine Frey
Auto Sales & Social Media Director
Christine Frey handles customer service, sales, and digital outreach at Integrity Auto. As the daughter of Greg and Marcy Frey, she brings modern marketing skills to enhance customer experience while maintaining the dealership's traditional values of honesty and integrity.
Bud Peters
Technician
Bud Peters is a skilled automotive technician at Integrity Auto. While his full bio is being prepared, he contributes to the team's ability to perform complex repairs and maintenance services that keep customers' vehicles operating reliably.
Jay Peters
Technician
Jay Peters serves as an automotive technician at Integrity Auto. Though his complete professional background is pending publication, he supports the team's commitment to quality repairs and maintenance services for all vehicle types.
Questions
What types of vehicles do you sell?
We offer quality used cars, trucks, and SUVs from brands like Ford, Chevrolet, Toyota, and Honda, all thoroughly inspected for reliability.
Do you provide vehicle inspections?
Yes, we perform New York state-required inspections for cars, trucks, motorcycles, campers, and trailers to ensure road legality.
What repair services do you offer?
We provide comprehensive services including oil changes, brake replacement, engine repairs, transmission service, and air conditioning repairs.
Are your labor rates competitive?
Yes, we maintain reasonable labor rates while using state-of-the-art equipment and certified technicians for quality repairs.
Do you sell tires?
We offer both new and used tire options for various vehicle types with expert assistance in selecting appropriate sizes and tread patterns.
How experienced is your team?
Our team has over 40 years of combined automotive experience, including specialized training in diagnostics and repair techniques.