Experience Honest Customer Service and Thorough Automotive Services
Our Story
At Star Tire & Automotive, we pride ourselves on being a pillar of the community, serving customers in and around Columbia City, Indiana. We have been in business for over two decades, and in that time, we have built a reputation for providing exceptional customer service and offering a wide range of services for our customers' vehicles.
Our Services
At Star Tire & Automotive, we understand that maintaining your vehicle is an important part of responsible car ownership. That's why we offer a comprehensive range of services to help keep your vehicle in top condition. From routine maintenance like oil changes and tire rotations to more extensive repairs like brake services and transmission repairs, we have the expertise and resources to get the job done.
Our team of skilled technicians is trained and certified to work on all types of vehicles, foreign and domestic, and we use only the highest-quality parts and materials to ensure that your vehicle is repaired to our exacting standards. Whether you need a simple oil change or a more complex repair, we have the experience and knowledge to get the job done right.
Tire Services
Of course, tires are a critical component of any vehicle, and we know that finding the right set of tires can be a daunting task. That's why we offer a wide range of tires from top brands like MICHELIN, BFGoodrich, Uniroyal, Bridgestone, Continental, Firestone, General, Goodyear, Mastercraft, and Yokohama. Our knowledgeable staff can help you find the perfect set of tires for your vehicle and budget.
In addition to tires, we also offer a range of specialized services, including:
- Wheel alignment and balancing
- Braking system repairs
- Suspension and steering system repairs
- Electrical system repairs
- Transmission and axle repairs
- Exhaust system repairs
- Air conditioning and heating system repairs
Why Choose Us
At Star Tire & Automotive, we believe that customer service is the foundation of our business. That's why we're dedicated to providing a hassle-free experience for our customers. From the moment you walk through our doors to the moment you leave, we're committed to making sure that you're completely satisfied with our services.
We're proud of our reputation for honesty, integrity, and professionalism, and we're confident that we can meet all of your automotive needs. Whether you're looking for a simple oil change or a more complex repair, we're here to help.
Get in Touch
If you have any questions or would like to schedule a service appointment, please don't hesitate to contact us. We'd be happy to assist you in any way we can.
Overall Experience
Many customers have reported having a positive experience with Star Tire, praising their quick and efficient service, honesty, and high-quality work.
Customer Service
Customers have praised the friendly and respectful staff at Star Tire, who are willing to go above and beyond to help. The owners, Lisa and Max Busz, were specifically mentioned as having exceptional work ethic and integrity.
Technical Expertise
Several customers have reported that Star Tire has saved them money by correctly diagnosing issues that other shops had misdiagnosed. They have also been praised for their thorough diagnostic work and ability to prioritize repairs.
Convenience
Many customers have appreciated the convenience of Star Tire's service, including quick turnaround times, free estimates, and flexible scheduling.
Issues
Some customers have reported negative experiences, including feeling price-gouged, being hung up on, and having to return for additional repairs.
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