Helping you stay on the road with renewed peace of mind

At North Wells Service Center, we take pride in being a trusted and reputable auto repair shop in Fort Wayne, Indiana. With a rich history dating back to 1958, we have been dedicated to providing honest, reliable, and exceptional service to our customers. Our commitment to excellence has earned us a strong reputation in the community, and we are proud to have served multiple generations of families and loyal customers.

Our Story

Founded in 1958, we started as Ed's Sunoco, and since then, we have grown and moved locations three times. In the last seven years, we have had the pleasure of working alongside Mitch, who has been an invaluable mentor and friend. During our time working together, I developed a genuine interest in taking over the business and continuing its legacy of honesty and customer service. In 2023, the opportunity arose, and Mitch entrusted me with the ownership of the business. As a NAPA Auto Care Service Center, we guarantee all repairs with a nationwide warranty, covering you for two years or 24,000 miles.

Our Services

At North Wells Service Center, we believe in providing top-notch maintenance and repairs to ensure your vehicle runs smoothly and efficiently. Our comprehensive range of services includes:

Maintenance, Diagnose, and Repair Services for Hybrid, Domestic, and Import Vehicles
Air Conditioning Service and Repair for both R12 and 134a Systems
Axle Constant Velocity Joint Boots and Complete Axles
Batteries, Belts, Hoses, etc.
Brake Repair and Anti-Lock Brake Diagnosis and Service
Complete Cooling System Service and Repair, Waterpumps, Radiators, Heater Cores, etc.
Complete Drivability and Computer Diagnosis and Repair
Electrical Diagnosis and Repair, Shorts Repaired, Alternators, Starters, Wiring Problems
Engine Replacement
Exhaust System Repairs and Replacement
Front End Alignment & Four Wheel Alignments
Fuel System Diagnosis and Repair, Fuel Pumps, Fuel Injectors, Fuel Filters, etc.
Headgasket Replacement
Headlamps, Bulbs, Fuses, etc.
Oil Changes with 30-Point Inspection Sheet
Power Door Lock Repair and Power Window Repair
Power Steering System Repair, Hoses, Rack and Pinion, etc.
Suspension Repair, Struts, Shocks, Ball Joints, etc.
Tire Balancing, Replacement, Rotation, Repairing, etc.
Tune-up

Why Choose Us

At North Wells Service Center, we stand out from the competition by offering:

Competitive rates and a nationwide warranty
Over 40 hours of continued training for our technicians to stay updated with the latest advancements in vehicle technology
A strong commitment to honesty and transparency
A dedication to providing exceptional customer service

Reviews

We take pride in our customer satisfaction rate, and we invite you to read reviews from satisfied customers below. If you're looking for a reputable and reliable auto repair shop in Fort Wayne, Indiana, look no further. Our team is dedicated to providing honest and exceptional service, and we're confident that you'll be satisfied with our work.

Update Share

Positive: The staff at North Wells Service Center are praised for their friendliness, courtesy, and excellent customer service, with many reviewers feeling comfortable trusting the service center.

Negative: Some reviewers had negative experiences, including incomplete work and being charged again for the same service, and feeling that the service center did not follow through on their promises.

Overview of North Wells Service Center

Staff and Customer Service

The staff at North Wells Service Center are praised for their friendliness, courtesy, and excellent customer service. Many reviewers mention the integrity and honesty of the staff, with some even stating that they felt comfortable trusting the service center as a single female.

Work Quality and Pricing

The majority of reviewers are satisfied with the work quality and prices at North Wells Service Center. Some reviewers mention that the service center saved them money by not doing unnecessary repairs or by suggesting DIY fixes.

Timeliness and Scheduling

A few reviewers mention that the service center can be busy, leading to wait times for scheduling. However, most reviewers are understanding of this and appreciate the quality of work and customer service.

Negative Experiences

One reviewer had a negative experience with the service center, citing that they did not complete the requested work and then tried to charge them again for the same service. Another reviewer had a poor experience with a repair job, feeling that the service center did not follow through on their promises.

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