Business Details
50+ Years
experience
Your Trusted Auto Repair Partner in Agawam, MA
Parrotta's Auto Service has been a trusted name in automotive repair and maintenance since 1975. Founded by Peter Parrotta, a skilled mechanic from Italy, our family-owned business has grown while maintaining a commitment to honesty, quality work, and treating every customer like family. Our ASE-certified technicians utilize the latest technology to diagnose and repair vehicles, from European and Asian imports to American-made models. With decades of combined experience, we specialize in dealership-level diagnostics, electrical systems, brake repair, and transmission services.Our philosophy centers on transparency, reliability, and community trust, ensuring every vehicle receives meticulous care. We serve Agawam and surrounding areas, offering services for conventional, hybrid, and electric vehicles. Our loyalty app enhances customer convenience by providing maintenance tracking and real-time vehicle health notifications. By blending technical expertise with personalized service, we aim to exceed expectations while upholding the values established by our founders.
Services
Auto Repair
Diagnostics
Brake Repair
Transmission Service
Electrical Systems
Air Conditioning Repair
Suspension Service
Oil Changes
Tire Services
Key Replacement
Details
- Year established: 1975
Highlights and features
- We have ASE Certified Technicians with decades of experience.
- Fair rates and quality service since 1975.
- Dealership-level diagnostics for all vehicle makes.
- Serving Agawam and surrounding communities locally.
- Specialized tools for advanced vehicle diagnostics and repairs.
Associations and certifications
- ASE Certified
Services
Dealership Level Diagnostics
Our ASE-certified technicians use advanced tools to diagnose complex vehicle issues with precision. This service ensures accurate identification of mechanical, electrical, and computer-related problems for all makes and models. By employing factory-level scan tools, we provide solutions that match dealership standards while maintaining personalized service.
Brake Repair
We offer comprehensive brake inspections and repairs, including pad replacement, rotor resurfacing, and anti-lock brake system diagnostics. Our technicians ensure optimal braking performance to maintain safety and prevent costly damage. Regular maintenance extends brake life and enhances vehicle reliability.
Transmission Service
From fluid changes to complete overhauls, we handle transmission maintenance and repairs for manual and automatic systems. Our services follow manufacturer recommendations to prolong transmission lifespan. We use quality parts to ensure smooth operation and prevent breakdowns.
Electrical Systems
Our experts diagnose and repair complex electrical issues, including battery problems, alternator failures, and computer system malfunctions. We utilize specialized tools to address modern vehicle electronics, ensuring proper functionality of all electrical components and sensors.
Air Conditioning Repair
We provide A/C system diagnostics, refrigerant recharging, and component replacement to restore cooling efficiency. Our technicians address leaks, compressor issues, and climate control problems, ensuring comfort during hot weather while maintaining system longevity.
People
Bruno Parrotta
Owner & Diagnostician
Bruno Parrotta, third-generation mechanic, leads diagnostics and technician management. With 40 years of experience, he specializes in advanced vehicle diagnostics and key programming for diverse makes. Bruno prioritizes continuous learning to stay current with automotive technology advancements.
Peter Parrotta
Founder
Peter Parrotta, an Italian-trained mechanic, established the business in 1975. He built a reputation for integrity and technical excellence, laying the foundation for the family-owned operation that continues today with his son Bruno.
Linda Parrotta
Bookkeeper
Linda Parrotta manages financial operations and shop aesthetics. She has maintained organizational excellence since the business's founding, contributing to its long-term stability and welcoming environment for over 40 years.
Questions
What services does Parrottas Auto Service offer?
We provide diagnostics, brake repair, transmission service, electrical system repairs, A/C maintenance, and more for European, Asian, and American vehicles.
How can I schedule an appointment?
Call us at (413) 786-0959 or use our loyalty app for convenient scheduling during business hours.
Do you service electric and hybrid vehicles?
Yes, our technicians are trained to handle maintenance and repairs for Tesla and other electric/hybrid models.
Are your technicians certified?
All technicians are ASE-certified with specialized training in modern automotive technology and diagnostics.
What areas do you serve?
We serve Agawam, Springfield, West Springfield, Feeding Hills, Ludlow, East Longmeadow, Longmeadow, and Wilbraham.
Do you offer a loyalty program?
Yes, our free loyalty app provides maintenance tracking, vehicle insights, and service reminders for one year.
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