At Hi-Line Auto Electric, we understand that your vehicle is a vital part of your daily life. That's why we're dedicated to providing top-notch auto repair services to ensure your car or truck runs smoothly and efficiently. Our team of certified mechanics and technicians are committed to delivering exceptional customer service, no matter what type of vehicle you drive.
Services
Our comprehensive range of auto repair services includes:
Diagnostic Services
- Computerized Diagnostic Services
- Advanced Trouble Shooting
- Manufacturer-Recommended Maintenance
Maintenance Services
- Oil Changes
- Tire rotations
- Brake Services
- Spark Plug Replacements
- Timing Belts and Hose Replacements
- Transmission Services
- Air Conditioning Repair
- Electrical System Diagnosis
Repair Services
- Engine Repair
- Transmission Repair
- Brake Repair
- Suspension Repair
- Electrical System Repair
Guarantee
At Hi-Line Auto Electric, we believe in the quality of our work, and we stand by our guarantee. We ensure that every repair is done to the highest standards, and we guarantee our work 100%.
History
Hi-Line Auto Electric has been serving the Burien community for many years, providing top-notch auto repair services to individuals and families. Our commitment to quality, customer satisfaction, and community involvement has earned us a reputation as the go-to auto repair shop in the area.
Community Involvement
We believe in giving back to the community that has supported us for so long. We participate in local charity events, sponsor community programs, and offer special discounts to students, military personnel, and first responders.
Appointment and Contact Information
To schedule an appointment or learn more about our services, please contact us:
Phone: 206-243-8910
Address: 823 SW 148th St, Burien, WA 98166
Negative Experiences
Many customers have reported poor customer service, unprofessional behavior, and dishonest dealings with Hi-Line Auto. Some have experienced delayed or incomplete repairs, and others have been quoted one price and then charged a higher amount. Several reviewers have expressed frustration and disappointment with the company's lack of transparency and accountability.
Unmet Expectations
Some customers have reported that the company failed to deliver on its promises. One reviewer's car was not repaired as promised, and another was charged extra for repairs that were not completed.
Poor Communication
Lack of clear communication was a common issue reported by several reviewers. Some were not kept informed about the status of their repairs, and others were given misleading information.
Overpriced
One reviewer noted that the company's prices were excessively high, and another mentioned that the prices were higher than expected.
Unprofessional Behavior
Several reviewers reported instances of unprofessional behavior, including rudeness and condescension from staff members.
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