Committed to Excellence in Service
A Legacy of Excellence in West Seattle Automotive Care
Alki Auto Repair boasts over a century of experience in providing exceptional automotive care to the West Seattle community. Our roots date back to 1918, making us one of the oldest and most trusted auto repair shops in the area. Throughout our history, we've remained committed to delivering top-notch service, backed by a team of highly skilled and certified technicians.
Award-Winning Expertise and Environmental Commitment
We are proud to be certified by King County's EnviroStar program, recognizing our unwavering commitment to environmentally responsible practices. We've also received the prestigious Green Globe Award for our dedication to sustainability and market development of recycled products. Our technicians are ASE Master Certified, ensuring that your vehicle is in the best hands.
Comprehensive Services for Every Need
At Alki Auto Repair, we offer a comprehensive range of services to meet all your automotive needs, including:
**Oil Changes & Lubrication
- Expert oil change services using high-quality lubricants.
- Comprehensive inspections to identify potential issues early.
**New Tires & Brakes
- Wide variety of tires to suit your needs and budget.
- Expert installation and balancing services.
- Comprehensive brake diagnosis and repair.
**Diagnostics & Repairs
- Advanced electronic diagnostics to pinpoint issues accurately.
- Repairs performed by skilled technicians using genuine parts.
Additional Services
- Scheduled maintenance plans
- Battery replacements
- Timing belt replacements
- Transmission repairs
- Emission system repair
Customer-Centered Approach
At Alki Auto Repair, we believe in building lasting relationships with our customers. Our dedicated team is committed to open communication, transparency, and delivering unmatched customer service. We offer amenities such as a courtesy shuttle and loaner cars to ensure your convenience.
Experience the Alki Auto Repair Difference
If you seek professional, reliable, and environmentally conscious automotive care in West Seattle, look no further than Alki Auto Repair. Contact us today for a personalized quote and experience the difference!
Overview of Alki Auto Repair Reviews
Mixed Reviews and Concerns
The reviews of Alki Auto Repair are a mixed bag, with both positive and negative experiences reported by customers. While some reviewers praise the shop's professionalism and quality of work, others express disappointment and frustration with their experiences.
Positive Experiences
Some customers report positive experiences with Alki Auto Repair, citing professionalism, kindness, and quality work. One reviewer praises the shop's accommodating staff and recommends them to others.
Negative Experiences
Unfortunately, many reviewers report negative experiences with Alki Auto Repair. Common complaints include:
- Poor Customer Service: Multiple reviewers report encounters with rude, unprofessional staff, including owners who yelled at them over the phone and refused to provide insurance information.
- Overcharging and Misdiagnosis: Reviewers report being charged high prices for unnecessary repairs, and in some cases, being misdiagnosed or having their vehicles damaged during repairs.
- Unreliability and Inconsistencies: Some reviewers report inconsistencies in the shop's work, including inconsistent quotes and unexpected price increases.
- Lack of Trust: Several reviewers express a lack of trust in Alki Auto Repair, citing concerns about the shop's integrity and honesty.
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