Driving into a brighter tomorrow
At Ken Ganley Ford Parma, we take pride in being a leading new and used Ford dealership serving the Parma, OH area. Our dedicated team is committed to providing an exceptional customer experience, from the moment you step onto our lot to the day you drive away in your new or pre-owned vehicle.
Our Services
At Ken Ganley Ford Parma, we offer a wide range of services designed to meet the needs of our customers. Our knowledgeable sales team is dedicated to helping you find the perfect new or used Ford that fits your lifestyle, whether you're looking for a family-friendly SUV, a reliable truck, or a sleek sports car. Our inventory includes a variety of models, from the iconic F-150 to the innovative Mustang Mach-E.
In addition to our impressive inventory, we also offer a comprehensive service center on site. Our certified technicians are trained to work on Ford vehicles, using only the latest technology and equipment to ensure your vehicle is repaired and maintained to the highest standards. Whether you need a routine oil change, brake repair, or more complex issues addressed, you can trust our team to get the job done right.
Our Facility
Our state-of-the-art facility is designed to provide an exceptional customer experience. From the moment you arrive, you'll be treated to a warm and welcoming atmosphere. Our spacious showroom offers ample parking and a convenient layout, making it easy to explore our inventory.
As a Ford dealer, we're committed to transparency and honesty. We believe that customer satisfaction is our top priority, and we strive to build long-term relationships with our customers. Whether you're purchasing a new or used vehicle, or simply need routine maintenance, our dedicated team is here to help.
Learn More
At Ken Ganley Ford Parma, we're proud to be part of the Parma community. Take a look at our Community tab to learn more about our involvement in local events and charities. Visit our Reviews section to see what our satisfied customers have to say about their experiences at our dealership.
Summary of Reviews
Underhanded Sales Tactics
Several reviewers have reported underhanded sales tactics at Ganley Ford, including being misled about the availability of certain trim levels and being pressured into purchasing a higher-priced vehicle without being offered a competitive trade-in value for their current vehicle.
Poor Customer Service
Some reviewers have reported poor customer service, including being talked down to by sales staff and being treated poorly by service representatives.
Unsatisfactory Buying Experience
Many reviewers have reported an unsatisfactory buying experience at Ganley Ford, including being misled about the availability of certain vehicles and being pressured into purchasing a vehicle that was not suitable for their needs.
Exceptional Sales Experience
However, a few reviewers have reported an exceptional sales experience at Ganley Ford, including being treated with honesty and respect by sales staff and being offered competitive pricing and financing options.
Be the first to review Ganley Ford West.
Write a Review
