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Financing options for any credit, serving Cleveland and Parma, OH

Welcome to Ken Ganley Auto Sales Brookpark! Your local destination for quality pre-owned vehicles, exceptional customer service, and personalized financing solutions. We proudly serve the communities of Cleveland, OH, and Parma, OH with a wide range of vehicles and dedicated services.

Our Expertise

At Ken Ganley Auto Sales Brookpark, we understand that buying a car is a significant decision. Our team of experienced professionals is here to guide you through every step of the process, ensuring a seamless and enjoyable experience.

Our Services

  • Wide Selection of Pre-Owned Vehicles: Explore a diverse selection of meticulously inspected and certified pre-owned vehicles across various models, makes, and prices.
  • Competitive Financing Options: Get tailored financing plans that fit your budget and individual financial needs.
  • Expert Service & Repair: Benefit from our professional service department, equipped with certified technicians and modern equipment for all your maintenance and repair needs.
  • Exceptional Customer Service: Our dedicated team prioritizes personalized attention, ensuring a seamless and comfortable experience throughout your interactions with us.

Our Values

Our core values guide our operations and ensure that we consistently deliver exceptional customer service, uphold the highest ethical standards, and provide value to our community. We are committed to:

  • Transparency: We are open and honest in our communication and pricing.
  • Integrity: We adhere to the highest ethical standards in all our business practices.
  • Customer Focus: We prioritize understanding your needs and exceeding your expectations.
  • Community Involvement: We actively support local initiatives and contribute to the betterment of our community.

Get Started Today

Explore our extensive inventory online or visit our dealership to test drive your dream car, find competitive financing options, and speak with our friendly and knowledgeable sales team. We are dedicated to making your experience at Ken Ganley Auto Sales Brookpark truly positive and memorable!

Reviews
Positive: Friendly and knowledgeable staff, easy buying process, and good deals.
Negative: Neglected car conditions, high APR, and poor customer service.

Car Buying Experience at Ken Ganley Dealership

Mixed Reviews

The reviews of the car buying experience at Ken Ganley Dealership are mixed, with some customers having a positive experience and others having a negative one.

Negative Experiences

Some customers have reported negative experiences, including issues with the car's condition, high APR, and poor customer service. Emily Dodson, who gave a 1-star rating, reported that her car started making weird noises and had a coolant hose leak, which she felt was neglected by the dealership. Speak Mymind, who also gave a 1-star rating, felt that the dealership had changed for the worse since the new generation took over, becoming more focused on money than customer satisfaction.

Positive Experiences

On the other hand, many customers have reported positive experiences, praising the dealership's friendly and knowledgeable staff, easy buying process, and good deals. Several reviewers, including Donald Nykiel, Mark Fields, Jenn Rose, Natalie Gibson, Tim Sams, Gabrielle DiDonato, and B. Dawg, gave 5-star ratings and praised the dealership's staff, including Justin, Cody, Ruth, JP, Joshua, and Michael, for their helpfulness and professionalism.

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