Fixing your car is about trust!
Driven by Integrity and Expertise
C & T Auto Repair Inc. has been faithfully serving the Cleveland community for over two decades. Armed with unparalleled integrity and a team of experienced technicians, we have become the trusted name for reliable automotive care. We are committed to providing exceptional service, transparency, and competitive pricing on all repairs and maintenance services.
Your Reliable Partner in Automotive Care
Our skilled technicians possess extensive experience working on all makes and models of foreign and domestic vehicles. We offer a comprehensive range of services encompassing:
General Repairs
- Engine repair and rebuild
- Transmission repair and replacement
- Brake service and repair
- Electrical system diagnosis and repair
- Air conditioning and heating system repair
- Suspension and alignment services
- Comprehensive diagnostics and troubleshooting
Preventive Care
- Oil changes and lubrication
- Battery testing and replacement
- Belt and hose replacement
- Tune-ups and smog checks
- Regular inspection and maintenance plans
Exceptional Customer Care
At C & T Auto Repair Inc., we understand the importance of clear communication and trusted relationships. We:
- Provide detailed estimates before any work is performed
- Keep you updated throughout the repair process
- Use only genuine parts and fluids
- Offer a courtesy shuttle service to and from your home or work
- Ensure transparent and honest communication throughout the process
Clients Come First
Our commitment to customer satisfaction is evident in our:
- Consistent positive reviews and testimonials
- Strong emphasis on building long-term relationships with our clients
- Open communication and personalized attention to your needs
- Fair and competitive pricing strategies
Join the C & T Auto Repair Inc. Family
If you are seeking professional, reliable, and trustworthy automotive care, look no further than C & T Auto Repair Inc. We proudly serve the community with unparalleled integrity and expertise. Contact us today and let us be your trusted partner in ensuring the health and performance of your vehicle!
Employee Skills and Customer Service
The reviews showcase a mix of positive and negative experiences at C & T Auto Repair. While some customers appreciated the friendly and honest service, others felt that the shop did not prioritize their needs.
Turnaround Time and Communication
Some reviewers reported receiving timely communication and fixes, such as Alison P. and Mitch P., who appreciated Tony's transparency and efficiency. However, others experienced longer turnaround times or poor communication, as seen in August Y.'s review where mechanics took over a week to diagnose the issue and didn't provide clear explanations.
Quality of Work and Integrity
Reviews highlighted mixed opinions on the quality of work and integrity. While some customers, like Michael S., trusted the shop completely and praised their honesty, others had concerns about the quality of repairs. Lindsay L. expressed distrust due to a past experience where her car broke down again shortly after the repair, and August Y. felt that the shop didn't properly diagnose the issue.
Price and Value
Multiple reviewers mentioned reasonable prices and excellent value, as seen in Jarett C.'s review. However, some customers felt that the shop overcharged or under-delivered, like August Y. who paid $140 for diagnostics and repairs despite the issue not being resolved.
Overall Experience
The reviews demonstrate that C & T Auto Repair has both strengths and weaknesses. While some customers had excellent experiences, others reported mixed results, ranging from poor communication and quality of work to reasonable prices and friendly service.
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