Making each client a happy person one car at a time
At Chapel Hill Tire, we pride ourselves on being a values-based company that operates with a strong sense of purpose. We believe that while we service vehicles, we serve people. Our team is dedicated to living out our five core values: Strive For Excellence, Treat Each Other Like Family, Say "Yes" To Customers & Each Other, Be Grateful & Helpful, and Win As A Team (and the customer is part of the team).
As a community-focused organization, we are committed to giving back to our community through charity work and volunteerism. We proudly support various organizations in the Triangle area, including Wheels4Hope, which aligns with our mission to make a positive impact on the lives of those around us.
Our History
Founded in 1953, Chapel Hill Tire has a rich history of providing exceptional service to the Triangle community. Over the years, we have experienced steady growth, expanding to nine locations serving the area. Our commitment to excellence has earned us recognition as the largest tire and auto repair business in the region.
Our Services
At Chapel Hill Tire, we offer a wide range of services designed to meet the needs of our customers. Our expert technicians are ASE certified and use the latest technology to ensure that your vehicle is serviced correctly and efficiently. Our services include:
- Oil Changes
- Diagnostics
- Tire Services
- State Inspections
- Maintenance
- Flushes
- A/C Service & Repair
- Wheel Alignment
- Battery & Electrical
- Wheel & Rim Repair
- Air Filters
- Brake Services
- Windshield Wipers
Our Commitment to Sustainability
As a values-based company, we are committed to sustainability and environmental responsibility. At our Woodcroft shop, we have made a commitment to sustainability, which includes reducing our carbon footprint and promoting eco-friendly practices.
Meet Our Team
Our team is comprised of highly trained and dedicated professionals who are passionate about delivering exceptional service. Meet some of our team members, including Terry Govoreau, Human Resources Director; Aaron Sinderman, Technician; and Presleigh Anderson, Parts and Service Coordinator.
Get in Touch
At Chapel Hill Tire, we value the relationships we build with our customers. Whether you're in need of routine maintenance or repair services, we invite you to get in touch with us today.
Overall Experience
The reviewers had a mostly positive experience at Chapel Hill Tire, with some minor complaints. The common praises include the friendly staff, convenient shuttle service, and thorough explanations of services and prices.
Positive Aspects
The staff were consistently praised for their friendliness and helpfulness, with several reviewers mentioning specific employees who went above and beyond to meet their needs. The shuttle service was also a popular perk, providing a convenient way for customers to get to and from the shop. Many reviewers appreciated the shop's transparency and willingness to explain services and prices in detail.
Negative Aspects
One reviewer, Rachel Mack, mentioned that the staff tried to sell her unnecessary maintenance services, which she found frustrating. Another reviewer, Erika Bird, was unhappy with the diagnostic fee and the estimated repair cost, which she found high.
Conclusion
Based on the reviews, it seems that Chapel Hill Tire has a good reputation for customer service, convenience, and thoroughness. While there were some minor complaints, the majority of reviewers were very satisfied with their experiences.
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