We Fix it Right the First Time, On Time, Every Time!
At Pete's Garage, we are a family-owned and operated business that has been serving the community for over 75 years. We are proud to be a trusted provider of auto repair services in Durham, North Carolina. Our team of ASE Certified technicians is dedicated to providing honest and professional service to our customers. We understand that your vehicle is a major investment, and that is why we are committed to treating each and every car that comes into our shop as if it were our own.
Our History
Our story began in 1946, when Mr. Pete Gaydou opened the doors to his repair shop. Over the years, we have evolved to meet the changing needs of our customers and the ever-evolving automotive industry. In 2012, Bryan and Patrick Kerwin took over the business, bringing their expertise and passion for providing top-notch automotive maintenance and impeccable customer service.
Our Commitment to Quality
At Pete's Garage, we are committed to quality in everything we do. From the moment you bring your vehicle into our shop, you can be confident knowing that our ASE Certified technicians are dedicated to providing you with the best possible service. We use only the best quality parts and fluids, and we take pride in our work to ensure that each vehicle that leaves our shop is in excellent condition.
Our Services
At Pete's Garage, we offer a wide range of services designed to meet the needs of our customers. From routine maintenance to complex repairs, we have the expertise and diagnostic equipment to handle any job. Our services include:
- Oil Change: Our experienced technicians will change your oil and filter to keep your engine running smoothly.
- Wheel Alignment: We will ensure that your vehicle is properly aligned to prevent uneven tire wear and ensure optimal performance.
- Brake Repair: Our ASE Certified technicians will diagnose and repair any brake issues to ensure your safety on the road.
- A/C Repair & Service: We will diagnose and repair any issues with your air conditioning system to keep you cool and comfortable.
- State Vehicle Inspections: Our certified inspectors will inspect your vehicle to ensure it meets state safety and emissions standards.
- Scheduling: We offer same-day service and quick turnaround times to minimize downtime for your vehicle.
Why Choose Us
At Pete's Garage, we pride ourselves on providing exceptional customer service, honest answers, and a job done right the first time. We are committed to treating our customers like family and providing superior automotive service at a reasonable price. Our team of ASE Certified technicians uses the latest diagnostic equipment and best quality parts and fluids to ensure that each vehicle that leaves our shop is in excellent condition.
Community Involvement
At Pete's Garage, we are proud to be a part of the Durham community. We believe in supporting local businesses and involving ourselves in local events. We are committed to being a good neighbor and a responsible business partner.
Mixed Reviews
Positive Experience
Many customers have praised Pete's Garage for their honest and trustworthy service. One reviewer mentioned that the staff is friendly and attentive, while another noted that they are straightforward and upfront with their pricing. Some customers have also appreciated the garage's attention to detail and willingness to take the time to listen to their customers.
Negative Experience
However, not all experiences have been positive. One reviewer had a poor experience with the garage, feeling that they were ripped off by the "assessment fee" and were met with rude behavior when questioning their charges. Another reviewer had a disappointing experience, feeling that the garage was not transparent about their pricing and was slow to communicate the status of their car.
Recurring Themes
Some common themes emerge from these reviews. It seems that Pete's Garage has a reputation for honesty and trustworthiness, with some customers praising their straightforward approach to pricing and customer service. However, there are also concerns about the garage's business practices, including the controversial "assessment fee" and reports of rudeness and hostility towards customers who question their charges.
