At Hillside Auto Repair, we pride ourselves on being the leading experts in the automotive repair industry. With over 35 years of experience and a team of ASE-certified mechanics, we have built a reputation for delivering top-notch services at unbeatable prices. Our commitment to customer satisfaction and professionalism has earned us a loyal customer base and consistent top ratings among the best auto shops in the greater Boston area.
Our Mission
Our mission is to provide quality automotive service at an unbeatable price. We continuously strive to improve our methods and invest in the latest repair technology to stay at the forefront of the industry. Our team of experienced mechanics undergoes regular training and demonstrations to stay updated on the latest advancements in automotive tech. We are dedicated to providing our customers with the best possible service, and our state-of-the-art facilities and equipment ensure that we can diagnose and repair your vehicle efficiently and effectively.
Our Services
At Hillside Auto Repair, we offer a comprehensive range of services to cater to all your motor vehicle needs. From routine maintenance to complex repairs, we have the expertise and resources to get the job done right. Our services include:
- Check Engine Light Diagnostics
- ABS/Brake Service
- Transmissions
- Routine Maintenance
- Tires
- All Aftermarket Warranty Services
- And many more!
Our team of friendly and knowledgeable mechanics is dedicated to providing you with the best service every time. We use a computerized inventory and warranty monitoring system to track all work performed on your vehicle, ensuring that you receive timely reminders for scheduled, routine, or safety work.
Why Choose Hillside?
So why choose Hillside Auto Repair for your automotive needs? Here are just a few reasons why we stand out from the rest:
- Weekly training and demonstrations of new technology by equipment manufacturers for all our employees
- ASE-certified mechanics with a commitment to maintaining the highest level of certification in all repair categories
- Use of the latest automotive diagnostic and repair technologies
- Friendly and knowledgeable mechanics who work their hardest to give you the best service every time
- Computerized inventory and warranty monitoring system for all serviced vehicles
Concerns with Pricing and Services
Many customers have expressed concerns about the pricing and services provided by Hillside Auto. Some customers felt that the quotes they received were too high, and they were charged exorbitant amounts for diagnostic tests and repairs. In some cases, customers were not informed about the costs of the services before they were performed, leading to surprise and frustration when they received the final bill.
Lack of Transparency and Communication
Several customers reported feeling misled or deceived by Hillside Auto's practices. Some alleged that they were not told about additional services being performed or were not given a clear explanation of the costs involved. Others claimed that they were threatened or intimidated when they questioned the charges or refused to pay.
Positive Experiences
On the other hand, some customers reported having a positive experience with Hillside Auto, praising the staff for being helpful, considerate, and kind. These customers appreciated the regular updates and explanations provided about the repairs and were satisfied with the quality of the work.
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