Japanese Car Specialties has been proudly serving the Mission Viejo community for over 25 years. We're an independently owned and operated auto repair shop specializing in import vehicles, particularly those manufactured in Japan, Korea, and beyond. With a team of experienced and certified mechanics, we are dedicated to providing honest and reliable auto repair services at competitive prices.
Our Expertise and Services
Our diverse range of services ensures your complete peace of mind.
Here's what sets us apart
- Expertise in Japanese & Import Cars: We have extensive experience working on vehicles from brands like Acura, Honda, Hyundai, Infiniti, Isuzu, Jeep, Kia, Lexus, Mazda, Mitsubishi, Nissan, Scion, Subaru, Suzuki, and Toyota.
- Safety-Focused Services: We prioritize your safety by offering comprehensive inspections, tune-ups, and repairs to prevent potential problems before they become costly disasters.
- Fuel Efficiency Solutions: We diagnose and fix issues that affect fuel efficiency, helping you save money at the pump and reduce your environmental impact.
- Honest & Affordable: We believe in transparency and fair pricing.
Beyond the Basics
We go beyond just fixing cars. We also offer:
- Diagnostic Services: Precisely identifying the root cause of any problem.
- Preventative Maintenance: Recommended services to keep your vehicle running smoothly and prevent costly repairs.
- Courtesy Services: Shuttle service and loaner cars upon request to minimize inconvenience.
Why Choose Japanese Car Specialties?
Our clients choose us for:
- Experience and Expertise: Decades of experience in import auto repair.
- Quality & Integrity: Commitment to honest repairs and using genuine parts.
- Customer Service: Personalized attention and clear communication throughout the process.
- Value for Money: Competitive prices and regular promotions.
Get the Quality Auto Care you Deserve
Don't trust your precious vehicle to just anyone. Contact Japanese Car Specialties today and experience the difference our expertise and personalized customer care can make.
Honesty and Trustworthiness
The reviews highlight the exceptional honesty and trustworthiness of John and Wendy at Japanese Car Specialities. With 18 out of 18 five-star reviews, the reviewers consistently praise the couple's dedication to providing honest and transparent service.
Excellent Service
The reviews provide numerous examples of excellent service, including diagnosis, repairs, and maintenance. The mechanics are described as knowledgeable, friendly, and professional, with a focus on getting the job done right the first time.
Personalized Attention
Several reviewers mention the personalized attention they received from John and Wendy, who took the time to explain the issues and repairs in a clear and concise manner. This level of customer service sets them apart from other mechanics.
Honesty in Estimates and Billing
Receivers praise the honesty in estimates and billing, with several mentioning that the mechanics did not try to take advantage of them. This level of transparency is rare in the industry.
Conclusion
The reviews demonstrate that Japanese Car Specialities, owned and operated by John and Wendy, is a reputable and trustworthy establishment that prioritizes honesty and customer satisfaction.
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