At Jessamine Car Care Center, we've been serving the community of Nicholasville, Kentucky for over 29 years. Our locally owned and operated business is proud to offer a wide range of auto repair and maintenance services to our customers. With our team of ASE Certified technicians, we strive to provide exceptional service and customer satisfaction.
Our Story
Our family-owned and operated business was founded on a commitment to honesty, integrity, and excellence. We understand the importance of maintaining your vehicle to ensure your safety on the road. That's why we're dedicated to providing top-notch service and maintenance to our customers. Our team is passionate about what we do, and we're committed to building long-term relationships with our customers.
Our Services
We offer a comprehensive range of auto repair and maintenance services, including:
- Auto repair and maintenance
- Transmission repair and replacement
- Brake repair and replacement
- Oil changes and filter replacements
- Electronic diagnoses and repairs
- Steering and suspension repairs
- Wheel alignment and balancing
- Towing and jumping services
- Transmission diagnosis and repair
- Engine repair and replacement
- Cooling system repairs
- HVAC system repairs
- Electrical system repairs
- Starter and alternator repairs
- Battery replacement
- Tire repair and replacement
- Wheel maintenance
- Brake fluid flushes
Why Choose Us
At Jessamine Car Care Center, we're committed to providing our customers with the highest level of service and expertise. Our ASE Certified technicians are dedicated to diagnosing and repairing problems quickly and efficiently. We use only the highest quality parts and materials to ensure that your vehicle is running smoothly and safely. Plus, we offer a 12-month/12,000-mile parts and labor warranty on many of our services.
Our Warranty
We're proud to offer a comprehensive warranty program to our customers. Our 12-month/12,000-mile parts and labor warranty covers many of our services, including repairs, maintenance, and routine maintenance. We also offer additional warranty options, including 24- and 36-month warranties. Additionally, we provide complimentary roadside assistance for two occurrences within a 12-month period, up to $75 per occurrence.
Contact Us
If you have any questions or concerns about our services or warranty, please don't hesitate to contact us. Our friendly and knowledgeable staff is always available to assist you. We're committed to providing the highest level of service and customer satisfaction. Contact us today to schedule your appointment or learn more about our services.
Business Reputation
Jessamine Car Care has a mixed reputation, with customers praising their service, honesty, and professionalism, while others have had negative experiences.
Reviews
Multiple reviewers have praised the business for its excellent customer service, with some mentioning the friendly and knowledgeable staff. Many have reported positive experiences with repair work, including affordable prices and efficient turnaround times. Some have commended the owner, Patty, for her honesty and willingness to provide clear explanations of work done.
On the other hand, one reviewer has expressed significant dissatisfaction with their experience, reporting that their transmission was damaged while their car was in for a brake job. They claim the staff was unwilling to accept responsibility and has refused to cover the cost of repairs.
Criticism
The main criticism leveled against Jessamine Car Care is the potential for subpar workmanship, with one reviewer reporting that their car needed to be replaced again after a short period of time. Another reviewer has expressed frustration with the response to their concerns, feeling that the staff was uncooperative and unwilling to accept responsibility for their mistakes.
Overall
While there are certainly some positive reviews, the mixed reputation of Jessamine Car Care is a concern. It is essential to weigh the pros and cons before making a decision about whether or not to use their services.
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