Experience the Grace Difference: Where Quality Meets Excellence
At Parkway Car Care, we pride ourselves on being a trusted and reliable provider of auto repair and maintenance services in Rowlett, TX. With over a decade of experience in the industry, we have established a reputation for excellence, expertise, and exceptional customer service.
Our Mission
Our mission is to provide top-notch service and maintain a high level of customer satisfaction. We strive to build long-term relationships with our customers by offering a wide range of services, including state inspections, oil changes, brake services, and more. Our team of ASE-certified technicians is dedicated to providing hassle-free and efficient services, ensuring your vehicle runs smoothly and safely.
Our Services
At Parkway Car Care, we offer a comprehensive range of auto repair and maintenance services. Our services include:
- Preventative Maintenance Services
- 37-Point Safety and Drivability Inspections
- State Inspections
- Oil Changes
- A/C Repair
- Brakes
- Rotors and Struts
- Fleet and National Accounts
- ASE-Certified Technicians
- Local Shuttle Service
- Emergency Roadside Assistance
- 24-Hour Towing
- Complete Tire Sales and Service
- Road Force Balancing
- State Inspections
What Sets Us Apart
At Parkway Car Care, we understand the importance of trust and transparency. We believe in taking the time to explain our services and recommendations to our customers, ensuring they are fully informed about their vehicle's needs. Our friendly and knowledgeable team is dedicated to providing exceptional customer service and ensuring a positive experience for every customer.
Community Involvement
We are proud to be an active member of the Rowlett Chamber of Commerce, Dallas County, Rockwall County, and more. We believe in giving back to our community and supporting local causes. Our team is committed to making a positive impact in the lives of our customers and the community we serve.
Service and Quality
The reviews of Parkway Car Care are mixed, with some customers having positive experiences and others feeling misled or ripped off.
Positive Experiences
- Author Julie J. praised the shop's integrity and honesty, saying that the workers didn't recommend a tire rotation because it wasn't in her best interest.
- Author Titus S. was impressed with the shop's knowledge of German and Japanese cars, and appreciated the quick and affordable oil change.
- Author Colleen Y. was relieved to have found an honest mechanic at the shop, which helped her feel comfortable after a recent divorce.
- Author Billy V. appreciated the shop's friendly service and competitive pricing for an oil change.
Negative Experiences
- Author Clint D. had a bad experience with the shop, saying that the workers took an hour to inspect his truck and then tried to charge him $50 to replace a license plate light bulb.
- Author Liann H. felt underappreciated by a grumpy mechanic who didn't acknowledge her presence and questioned her about her car's maintenance schedule.
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