Trust us with your car, and we'll take care of the rest
At Horizon Auto Center, we pride ourselves on being the go-to destination for all your car care needs in Rockwall, TX. As a locally-owned and operated NAPA Gold Certified repair shop, we have earned a reputation for providing exceptional service, honesty, and integrity to our customers. Our team of ASE-certified technicians has extensive experience in servicing all makes and models, with a specialization in European vehicles.
Our Services
We understand that your vehicle is an essential part of your daily life, and that's why we offer a wide range of services to keep you on the road. From routine maintenance to complex repairs, our team is dedicated to providing expert solutions to get your car running smoothly. Our services include oil changes, brake repair, AC and heat repair, diagnostics, engine repair, transmissions, and tires and alignments. We also offer financing options and courtesy rides to ensure your convenience.
What Sets Us Apart
At Horizon Auto Center, we take pride in our commitment to excellence. Our 3-year/36,000-mile nationwide warranty provides our customers with added peace of mind, knowing that they are protected no matter where they travel. Our partnership with TechNet Professional Services also offers roadside assistance reimbursement and a protection plan for tire damage. We believe in building long-term relationships with our customers, and our loyalty program rewards customers for their loyalty.
Our Mission
Our mission is to provide exceptional customer service, quality repairs, and honest expert advice for all makes and models. We strive to be the go-to destination for auto repair in Rockwall, TX, and we're committed to making you a customer for life. With our state-of-the-art digital vehicle inspections, you'll receive a comprehensive report complete with pictures and videos, descriptions, and a rating system to help you prioritize repairs.
Join the Horizon Auto Center Family
At Horizon Auto Center, we're more than just a repair shop - we're a family. Our commitment to honesty, integrity, and quality has earned us a reputation as the top choice for auto repair in Rockwall, TX. Join us today and experience the Horizon Auto Center difference for yourself.
Excellence in Customer Service
Many reviewers praised Horizon Auto Center for their exceptional customer service. Words like "impressed, " "professional, " "friendly, " and "knowledgeable" were used to describe the staff. Reviewers appreciated the staff's willingness to take the time to explain the problems with their vehicles and the steps being taken to resolve them.
Trustworthy and Honest
Several reviewers mentioned the transparency and honesty of Horizon Auto Center. Reviewers appreciated the staff's honesty about the repairs and the estimated costs. One reviewer mentioned that the staff even removed a incorrectly installed mirror without charging them.
Quality of Work
Reviewers were extremely satisfied with the quality of work done by Horizon Auto Center. Many reviewers mentioned that their vehicles were fixed promptly and exceeded their expectations. One reviewer even mentioned that their car "runs like new" after the repair.
Professionalism and Communication
Reviewers praised Horizon Auto Center for their professionalism and communication. Reviewers appreciated the regular updates on the status of their repairs and the explanations provided by the staff.
Negative Experiences
However, not all reviewers had a positive experience. One reviewer had a bad experience with a wrongly installed mirror and was initially told they would have to split the cost. Another reviewer mentioned that Horizon Auto Center did not take responsibility for their repairs and changed parts that didn't need to be changed.
