Business Details
36 Years
experience
Trusted Auto Repair Services in Watervliet, NY
Whalen Automotive has served the Watervliet, Latham, and Cohoes communities since 1990, establishing itself as a trusted AAA-approved automotive service provider. Our ASE-certified technicians deliver dealership-level diagnostics and repairs while maintaining the personalized service of a local shop. With state-of-the-art tools and a commitment to transparency, we handle everything from routine maintenance to complex diagnostics for domestic and import vehicles.Our 12-month, 12,000-mile warranty on parts and services reflects our confidence in workmanship. Under new ownership since May 2024, we continue prioritizing customer satisfaction through honest communication, fair pricing, and convenient features like after-hours drop-off. Our team's combined decades of experience ensure vehicles receive expert care, whether addressing check engine lights, transmission issues, or fleet maintenance needs.
Services
AC Repair
Brake Repair
Battery Service
Check Engine Light
Oil Change
Tire Rotation
Transmission Service
Engine Diagnostics
Air Filter Replacement
Preventative Maintenance
Details
- Year established: 1990
Highlights and features
- We offer 24/7 drop-off and pick-up service for customer convenience
- Our technicians are ASE Master Certified with decades of combined experience
- We provide a 12-month, 12,000-mile warranty on all parts and services
- We maintain a AAA-approved status for quality automotive service standards
- Our team has served the local community continuously since 1990
Associations and certifications
- AAA
What people say
Spectacular service team
Outstanding. Best in the area
Professional service
Top quality service
Honest and trustworthy
Services
AC Repair
Our AC repair service diagnoses and fixes automotive air conditioning issues using modern equipment. Technicians address leaks, compressor failures, and system malfunctions while providing transparent pricing. We ensure optimal cooling performance for passenger comfort and system longevity.
Brake Repair
Comprehensive brake system maintenance includes pad/shoe replacement, ABS diagnostics, fluid flushes, and caliper repairs. Our technicians prioritize safety by addressing squealing, grinding, or warning lights to maintain proper braking function and prevent costly damage.
Check Engine Light
We use advanced diagnostic tools to identify check engine light causes, from sensor failures to catalytic converter issues. Our repairs improve fuel efficiency, resolve engine performance problems, and prevent further mechanical damage through precise troubleshooting.
Oil Change
Regular oil changes with premium lubricants protect engine longevity. Our service includes filter replacement, fluid level checks, and vehicle-specific maintenance recommendations to optimize engine performance and extend service intervals.
Transmission Service
We perform transmission diagnostics, fluid exchanges, and repair services for automatic and manual systems. Our technicians address shifting issues, fluid leaks, and mechanical failures to maintain proper vehicle operation and prevent breakdowns.
People
John Passalacqua
ASE Certified Master Technician
With 35 years of automotive experience, John holds ASE Master Certification and New York State inspection credentials. He specializes in truck diagnostics and repairs while enjoying outdoor activities like fishing and off-roading.
Scott
Automotive Technician
Scott brings over 20 years of technical expertise to our team since joining in 2017. A passionate auto racing enthusiast, he provides quality repairs while maintaining local ties in the Capital District.
Donna Kraiza
Service Writer
As an ASE Certified Service Consultant since 2013, Donna coordinates vehicle maintenance and repair needs. She balances family time with outdoor activities while ensuring clear communication for customer service requirements.
Questions
What auto repair services do you offer?
We provide comprehensive services including AC repair, brake maintenance, check engine diagnostics, oil changes, transmission services, and all preventative maintenance for domestic and import vehicles.
Do you service both foreign and domestic vehicles?
Yes, our ASE-certified technicians work on all makes including Honda, Toyota, Subaru, Jeep, Ram, GM, and other domestic and import brands using specialized diagnostic equipment.
Can I schedule an appointment online?
While we recommend calling directly at 518-272-8601 for immediate scheduling, our website provides contact forms for appointment requests and after-hours service options.
What warranty do you offer on repairs?
All parts and services come with a 12-month, 12,000-mile warranty covering repairs performed at our facility, including both labor and replacement components.
Do you offer after-hours vehicle drop-off?
Yes, we provide secure key drop-box access for 24/7 vehicle drop-off outside regular business hours while maintaining standard service hours Monday-Friday 8am-5pm.
