What a Tire Experience Should Be
Our Philosophy
At Baxter Tire & Auto, we're committed to exceeding your expectations. Our experienced team provides exceptional service and comprehensive care for all your automotive needs. We believe in honest communication and transparent pricing, ensuring a stress-free experience for every customer.
Tire Services
- Wide selection of high-quality tires from trusted brands like Michelin, BFGoodrich, and Uniroyal
- Tire installation and balancing
- Flat tire repair and replacement
- Computerized wheel alignment
Auto Repair Services
- Routine maintenance and oil changes
- Engine diagnostics and repairs
- Transmission repair and replacement
- Brake repair and alignment
- Suspension repair and much more
Additional Services
- Lube, oil & filter change
- Preventive maintenance plans
- Tire care tips and advice
Quality Products and Expertise
We only use top-notch parts and equipment to ensure the highest quality repairs and ensure your safety on the road. Our skilled technicians are highly trained and certified, with extensive experience in all aspects of automotive care.
Customer-Focused Approach
We prioritize excellent customer service and are dedicated to building lasting relationships with our clients. We understand the importance of clear communication and providing transparent estimates.
Community Involvement
Baxter Tire & Auto actively supports and is involved in the Pasadena community. We believe in giving back and contributing to the well-being of our neighbors.
Our Promise
At Baxter Tire & Auto, we are committed to providing reliable, trustworthy service, exceptional craftsmanship, and dedicated customer care. Choose us for all your tire and automotive needs and experience the difference.
Overall Satisfaction
The reviewers have had a generally positive experience at Baxter Tire and Auto, with many of them giving the shop 5-star ratings. They praise the shop's customer service, knowledgeable staff, and reasonable prices.
Service Quality
Many reviewers have had their tires changed, rotated, and balanced at the shop, with some also receiving oil changes, brake pad replacements, and other services. They describe the quality of the work as excellent, with some noting that the shop was able to fix issues that other shops had missed.
Staff
The staff at Baxter Tire and Auto are widely praised, with reviewers describing them as friendly, knowledgeable, and helpful. Several reviewers mention specifically mentioning Scott, who is described as wonderful, kind, and very knowledgeable.
Pricing
Reviewers note that the prices at Baxter Tire and Auto are reasonable, with some comparing them favorably to dealerships.
Disappointments
However, one reviewer had a negative experience, reporting that the shop over-torqued the lugs on their tire, stripping the stud. They also had issues with the oil filter being over-torqued, requiring additional tools to remove it.
Comparisons to Other Shops
Several reviewers mention that they have taken their vehicles to other shops, but have been impressed by the quality of service and work at Baxter Tire and Auto.
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