Expert Mechanics, Innovative Solutions
At Waugh Chapel Auto Repair, we are dedicated to providing exceptional auto repair services to the Gambrills community. Since 1990, we have been committed to delivering honest, expert, and professional service to our customers. Our goal is to offer the best auto services available at reasonable prices, ensuring that our customers receive the highest level of care for their vehicles.
Our Mission
Our mission is to be the go-to auto repair shop in Gambrills, MD, by providing top-notch services, unparalleled customer service, and unwavering dedication to our customers' needs. We strive to build long-term relationships with our customers, earning their trust and loyalty through our commitment to excellence.
Our Services
We offer a wide range of services, including AC repair, Asian vehicle repair, brakes, car and truck care, domestic cars and trucks, electrical services, electronic services, engine and transmission, engine maintenance, and European and import vehicle repair. Our certified technicians and experienced auto repair specialists provide 5-star service on domestic and import vehicles of all makes and models.
What Sets Us Apart
What sets us apart is our commitment to transparency, honesty, and exceptional customer service. We provide easy-to-understand estimates before beginning any work, ensuring that our customers are informed and comfortable with the repair process. We stand behind all of our work with a guarantee you can take to the bank. Our customers can trust that we will get the job done quickly and efficiently, ensuring they get back on the road in no time.
Why Choose Us
Choose Waugh Chapel Auto Repair for all of your auto repair and vehicle maintenance needs. Our team of highly trained technicians is equipped to handle a wide range of automotive needs, from routine maintenance to major repairs. We are conveniently located near you in Gambrills, MD, making it easy to schedule an appointment or drop off your vehicle. Many repairs can be completed in as little as one day, and we offer options to keep auto repair costs low or upgrades to keep your car running at peak performance.
Positive Feedback
The reviewers praised Waugh Chapel Towing and Auto Repair for their excellent service, honest pricing, and friendly staff. They mentioned that the team is efficient, takes the time to help customers, and provides a high level of professionalism. Many reviewers appreciated the shop's honesty, with one stating that they did not try to upsell or charge extra for services. Several reviewers mentioned that they would recommend the shop to family and friends.
Negative Feedback
One reviewer had a disappointing experience, stating that they made an appointment but the shop did not start working on their car until 4 pm, despite calling to ask about the status. They were also charged $40 for a tow.
Services and Pricing
The reviewers mentioned a range of services, including brake repairs, oil changes, car towing, and general repairs. They praised the shop for providing affordable pricing, with one reviewer stating that their total bill came out to be under $300.
Towing and Roadside Assistance
Several reviewers praised the shop's towing services, mentioning that the tow drivers were helpful and responsive. One reviewer appreciated that the driver went out of their way to get her a new battery from the auto parts store.
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