Your Trusted Partner for Quality Auto Repair and Service in Silverdale and Kitsap County
Since 1994, Silverdale Autoworks has proudly served the Silverdale community and beyond, providing comprehensive and trusted auto repair and maintenance services. We are dedicated to keeping your vehicle healthy, reliable, and safe on the road.
Our Expertise
With a team of highly skilled and ASE-certified technicians, we are equipped to handle all your automotive needs, including:
**Automotive Maintenance Services
- Oil changes and lube jobs
- Tire rotations and balancing
- Battery testing and replacement
- Tune-ups and emissions checks
- Brake inspections and repairs
- Cooling system and electrical diagnostics
**Domestic and Foreign Vehicle Specialists
- Expert repairs for all makes and models, including European, Asian, and domestic vehicles.
- Specialized service and repair for European vehicles like Audi, BMW, Land Rover, Mercedes Benz, Mini, Smart, Volvo, Jaguar, Volkswagen, and Sprinter.
**Hybrid & Electric Vehicle Expertise
- Comprehensive service and repair for hybrid and electric vehicles.
**Warranty and Transparency
- We offer a 2-year/24,000-mile nationwide warranty on most services, giving you peace of mind on the road.
- We believe in transparency and provide clear explanations of all repairs before we start any work.
**Enhanced Safety & Convenience
- We prioritize your safety and provide multiple options to make your experience convenient:
- Secure key drop boxes for after-hours service.
- Online drop form available.
- Contactless service upon request.
**Recognized Excellence
- Voted "Best Auto Repair Shop in Central Kitsap and Bremerton" by the Kitsap Daily News.
- Hundreds of positive customer reviews.
Choose Silverdale Autoworks for
- Quality workmanship and honest repairs.
- Experienced and certified technicians.
- Comprehensive services and repairs.
- Peace of mind with our nationwide warranty.
- Convenient and safe service options.
- Trusted by the community for over 25 years.
Positive Experiences
Many reviewers have praised Silverdale Autoworks for their exceptional customer service, professionalism, and quality work. They appreciate the honesty and transparency of the mechanics, who clearly explain the work to be done and keep them informed throughout the process.
Negative Experiences
On the other hand, some reviewers have had negative experiences with the shop. They have reported being misled or misinformed, and feeling intimidated or disrespected by some of the staff. In one instance, a reviewer had an estimate doubled without explanation, and another reviewer was told that a specific job was not possible because the car was "too old."
Summary of Negative Comments
The negative comments from reviewers highlight issues with honesty, communication, and customer treatment. Certain staff members are accused of being unprofessional, intimidating, and dishonest, leading to feelings of frustration and mistrust.
Summary of Positive Comments
The positive comments from reviewers reflect their satisfaction with the shop's customer service, professionalism, and quality work. They appreciate the honesty and transparency of the mechanics, and feel confident in taking their cars to Silverdale Autoworks for maintenance and repairs.
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