Welcome to Nealey Tire & Auto, your one-stop solution for all your automotive needs. We are a Christian-based, family-owned business with a rich history that spans over four decades. Our core purpose is to change lives by inspiring values, and we strive to create raving fans by offering unexpected extras such as loaner vehicles, happily employed ASE certified technicians, digital vehicle inspections, and more. We are committed to removing stress from auto repair and ensuring that every touch point is positive.
Our Services
At Nealey Tire & Auto, we offer a comprehensive range of automotive services designed to meet your needs. Our services include:
- Auto A/C Service and Repair: Our state-of-the-art diagnostic tools and experienced technicians can handle any air conditioning issues you may have. From simple refrigerant replenishment to complex compressor repair, we have got you covered.
- BG Maintenance Services: We offer a range of preventive maintenance services designed to keep your vehicle running smoothly. Our BG maintenance services include fuel/air induction service, power steering service, and transmission service.
- Brake Repair and Service: Your safety is our top priority, and that's why we offer comprehensive brake repair and service. Whether you need a simple brake pad replacement or a complete brake system overhaul, our ASE-certified technicians are here to help.
- Engine Repair and Diagnostics: Our advanced driveability diagnostics can detect and repair any engine issues you may have. From check engine light diagnostics to complete engine replacement, we have the expertise and technology to get you back on the road.
- Maryland Vehicle State Inspection: We are a certified state inspection station, and we can handle all your state inspection needs. From emissions testing to safety inspections, we ensure your vehicle meets all state requirements.
- Suspension System Service and Repair: We offer a range of suspension system services designed to keep your vehicle riding smoothly. From strut and shock replacement to wheel alignment, we can help improve your vehicle's handling and ride quality.
- Wheel Alignment Services: Proper wheel alignment is crucial for your vehicle's safety and fuel efficiency. Our state-of-the-art alignment equipment ensures that your wheels are properly aligned, improving your vehicle's handling and extending the life of your tires.
- Tire Protection Plan: We offer a comprehensive tire protection plan that covers you in case of tire damage or failure. Our tire protection plan includes roadside assistance, tire replacement, and more.
Our Vision Rewards Program
We value our customers, and that's why we offer the Vision Rewards Program. This loyalty program rewards our customers with discounts and perks for choosing us for their automotive needs. From oil changes to major repairs, our Vision Rewards Program offers significant savings and benefits.
Our Locations
We have five convenient locations to serve you better. Our locations include Edgewater, Deale, Owings, Pasadena, and Rockville. Each location is staffed with ASE-certified technicians and equipped with state-of-the-art diagnostic and repair equipment.
Thank you for considering Nealey Tire & Auto for your automotive needs. We look forward to serving you!
Nealey Tire and Auto Repair Shops
The reviews for Nealey Tire and Auto Repair Shops are mixed, with both positive and negative experiences shared by customers.
Overpricing and Poor Service
One reviewer, Trainsxderail, gave the shop a 1-star rating and shared a negative experience. They were quoted an extremely high price of $2000 to replace spark plugs, ignition coils, and other repairs that were not requested. The reviewer opted to do the repairs themselves for a much lower cost and was left feeling ripped off.
Additionally, Trainsxderail reported being bullied by the shop's manager, Colin, who called and texted them demanding a positive review.
Excellent Service and Fair Pricing
In contrast, several reviewers praised Nealey Tire and Auto Repair Shops for providing excellent service and fair pricing. These reviewers mentioned that the shop's technicians are knowledgeable, friendly, and efficient, and that the prices are competitive.
Examples of positive reviews include comments from Fred Hunt, Kevin Lois, Toni Titow, Gina Lucente, Katherine Stewart, and Karrson Atwell, among others. These reviewers praised the shop's ability to rescue their vehicles, provide honest and reliable care, and perform high-quality work at a fair price.
Free Inspection Service
One reviewer, Megan Benda, gave the shop a 4-star rating and praised their free inspection service. The reviewer noted that the service was friendly and efficient, but was only given a 4-star rating because the quote for brake repairs was higher than what the dealership was asking.
Lack of Transparency
One reviewer, Lorie Heaton, mentioned that they were able to find a better price for tire rotation at a different shop after being quoted a high price by Nealey. However, the reviewer praised the shop's willingness to go out of their way to provide the best prices and customer service.
Conclusion
Overall, the reviews for Nealey Tire and Auto Repair Shops are mixed, with both positive and negative experiences shared by customers. While some reviewers praised the shop for providing excellent service and fair pricing, others reported being ripped off and bullied by the shop's manager.
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