Where Every Deal is a Great Deal
Welcome to DCH Ford of Thousand Oaks, your trusted partner for all things Ford!
We're a proud Ford dealership serving the Thousand Oaks, Camarillo, Westlake Village, Agoura Hills, and Oak Park communities. We're dedicated to providing our customers with an exceptional experience when buying, selling, or servicing your vehicle.
What Sets Us Apart?
Our team of experienced professionals is passionate about Ford vehicles and committed to your satisfaction. We offer:
- Personalized attention: We take the time to understand your individual needs and preferences to find you the perfect vehicle or solution.
- Vast selection: Explore our extensive inventory of new, pre-owned, and certified pre-owned Ford vehicles.
- Competitive pricing: We offer competitive prices on all our vehicles and financing options.
- Exceptional service: We provide expert repairs, genuine parts, and convenient service options.
New & Used Vehicle Sales
- New Ford vehicle sales and specials
- Wide variety of pre-owned and certified pre-owned vehicles
- Affordable financing and leasing options
Service & Repairs
- Factory-trained technicians and certified repairs
- Routine maintenance and inspections
- Tire rotations, oil changes, and other essential services
- Convenient service scheduling and mobile options
Additional Services
- Vehicle appraisal and trade-in offers
- Ford parts and accessories
- Financing and leasing consultations
- Courtesy shuttle and loaner vehicles
Our Commitment
At DCH Ford of Thousand Oaks, we are committed to:
- Delivering exceptional customer service
- Maintaining transparency and integrity in all our transactions
- Offering competitive prices and value-added services
- Being an active member of the community
Visit us today and discover the DCH Ford difference!
Reviews
Positive: Some reviewers had positive experiences with specific salespeople and the service department.
Negative: Multiple reviewers reported experiencing "bait and switch" tactics and feeling pressured into purchasing additional features or services.
Dealership Reviews Summary
Negative Experiences
- Multiple reviewers reported experiencing "bait and switch" tactics, where the advertised price of a vehicle did not match the final price due to additional fees and features.
- Some reviewers felt that the salespeople lacked experience and knowledge, leading to a lack of confidence in the purchase process.
- Others reported feeling pressured into purchasing additional features or services they did not want.
- One reviewer was unhappy with the dealership's policy of adding a GPS tracker and door edge guard to newer cars, which added to the overall cost of the vehicle.
Positive Experiences
- Some reviewers had positive experiences with specific salespeople, such as Adam, Jerry, and Sean, who were described as friendly and helpful.
- A few reviewers praised the service department, citing clear explanations and quick resolutions to their issues.
- One reviewer appreciated the dealer's inventory management, which helped them find the car they wanted.
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