Introduction
Thousand Oaks Tire Pros proudly serves the automotive needs of Thousand Oaks, CA and surrounding areas. We are a team of experienced professionals dedicated to providing reliable, honest, and exceptional auto repair and tire services. With a focus on upfront communication and customer satisfaction, we are committed to exceeding your expectations.
Honest & Upfront Quotes
At Thousand Oaks Tire Pros, you'll never receive surprise costs or hidden fees. We provide clear and concise quotes before any work is performed, ensuring you're always aware of the costs involved. This transparency fosters trust and empowers you to make informed decisions regarding your vehicle's care.
Comprehensive Services
Our skilled technicians offer a wide range of automotive services, encompassing:
- General repairs: Oil changes, tune-ups, battery replacements, brake repairs, cooling system service, and more.
- Preventative maintenance: Scheduled inspections and routine services to minimize future breakdowns and costly repairs.
- Tire services: Sales, installation, balancing, rotation, and repairs for all types of vehicles.
- Custom wheel selection: Upgrade your ride's aesthetics and performance with custom-fitted wheels.
Quality Parts & Expertise
We utilize only high-quality parts and materials in our repairs, ensuring longevity and optimal performance for your vehicle. Our technicians are highly trained and certified, constantly upholding the highest industry standards.
Customer-Focused Approach
We understand the importance of personalized attention and outstanding customer service. Our dedicated staff is committed to ensuring a seamless and stress-free experience for every customer. We are always happy to answer your questions, address your concerns, and offer helpful tips on vehicle care and maintenance.
Join the Thousand Oaks Tire Pros Family
Whether you need a routine checkup or urgent repairs, trust Thousand Oaks Tire Pros to handle all your automotive needs. We believe in building lasting relationships with our customers, and we're committed to delivering exceptional service every time you visit.
Customer Service and Review Summary
Excellent Reviews
Tire Pros has received numerous positive reviews from satisfied customers. Many reviewers have praised the company's excellent customer service, citing friendly and knowledgeable staff, including John, Sariah, and Ruben. They have also appreciated the convenience of online appointments, efficient service, and fair pricing. Additionally, reviewers have appreciated the personal touch, with some mentioning a family-owned vibe and a welcoming atmosphere.
Subpar Experiences
Unfortunately, a few customers have had less-than-ideal experiences. One reviewer experienced poor communication, feeling as though they were being left high and dry. Another reviewer was dissatisfied with the service, citing damage to their wheels and a lack of responsibility on the part of the company. A third reviewer was frustrated with delays and misinformation, feeling as though they were misled about an alignment appointment.
