We Auto-Know How to Fix It!
At A-1 Auto & Repair, we pride ourselves on being a family-owned and operated business with over 50 years of experience in providing top-quality auto and trailer services in Waukesha, WI. Our team of experienced and skilled mechanics is dedicated to keeping your vehicle running smoothly and efficiently. We understand the importance of trust and reliability, which is why we are committed to providing exceptional customer service and ensuring that our customers leave our shop feeling satisfied and confident in their vehicle.
Our Services
At A-1 Auto & Repair, we offer a wide range of services to cater to your automotive needs. From routine maintenance to complex repairs, our team is equipped to handle any issue that may arise with your vehicle. Whether you need a simple oil change or more extensive repairs, our skilled technicians are trained to diagnose and fix common problems efficiently. We are committed to providing honest, transparent, and cost-effective solutions tailored to your specific needs.
Some of the services we offer include:
- Diagnostic and repair services for brakes, engines, mufflers and exhaust, tires, heating and cooling systems, and transmissions
- Maintenance and inspections to prevent costly repairs and ensure optimal performance
- Pre-sale inspections for used vehicles to provide peace of mind when purchasing a new ride
- Oil changes and other routine maintenance services to keep your vehicle running smoothly
- Trailer repair and maintenance services, including welding and fabrication services
Our Commitment
At A-1 Auto & Repair, we are committed to providing exceptional service and ensuring that our customers receive the best possible experience. We understand the importance of building trust with our customers, which is why we pledge to:
- Provide accurate diagnoses and transparent solutions to your vehicle-related issues
- Use only the highest-quality parts and materials in our repairs and maintenance services
- Utilize state-of-the-art equipment and technology to ensure efficient and effective repairs
- Communicate clearly and regularly with our customers throughout the repair process
- Offer competitive pricing and flexible financing options to accommodate our customers' needs
Why Choose Us
At A-1 Auto & Repair, we believe that our commitment to exceptional service, quality workmanship, and customer satisfaction sets us apart from other auto repair shops in the area. With over 50 years of combined experience, our team is well-equipped to handle any issue that may arise with your vehicle. We are dedicated to building long-term relationships with our customers and providing them with the best possible experience.
Contact Us
To schedule an appointment or learn more about our services, please contact us at 262-544-4000. We look forward to serving you!
Overall Experience
The reviews from various customers of A-1 Auto Repair are overwhelmingly positive, with all reviewers giving the shop a 5-star rating. The common thread throughout the reviews is the exceptional customer service provided by the staff, particularly Lance, who is described as friendly, responsive, and genuinely committed to pleasing his customers.
Employee Performance
The staff at A-1 Auto Repair is praised for their honesty, integrity, and expertise. Customers appreciate the fact that the technicians explain the problems and costs in detail, providing a sense of transparency and trust. The shop is also commended for its ability to diagnose and fix complex issues, including those that other mechanics were unable to solve.
Communication
Communication is another area where A-1 Auto Repair excels. Customers appreciate the regular updates and progress calls from the shop, keeping them informed and reassuring them throughout the repair process.
Value and Quality
The reviews also highlight the excellent value provided by A-1 Auto Repair. Customers feel that the prices are reasonable, and the quality of work is exceptional. Many customers have had positive experiences with the shop over extended periods, indicating a high level of satisfaction and loyalty.
