Expert Car Repair, Exceptional Customer Service
John The Muffler Man is a family-owned business that has been serving the people of Milwaukee and surrounding areas for many years. We are proud to be a part of this community and are committed to providing honest and professional automotive repair and maintenance services to our customers. Our team of ASE (Automotive Service Excellence) certified technicians utilizes the latest automotive technology to handle all major and minor repairs on foreign and domestic vehicles. We pride ourselves on our commitment to customer satisfaction and strive to provide the best possible service to each and every customer.
Our History
John The Muffler Man has a rich history in Milwaukee, with four generations of the Kopcas family operating the business. We have always been committed to treating each customer like a member of our family and providing high-quality work at reasonable prices. Over the years, we have built a strong reputation in the community for our expertise and customer-focused approach.
Warranty
At John The Muffler Man, we stand behind the work that we do. All of our labor comes with a one-year warranty, and the parts that we use come with a warranty that ranges from one year to a lifetime, depending on the part. We are committed to ensuring that our customers are satisfied with the work that we have done, and we will always do our best to resolve any issues that may arise.
FAQ
We understand that our customers may have questions about our services and the repairs that we perform. That's why we have put together a comprehensive FAQ section on our website. Here, you can find answers to some of the most common questions that our customers ask. If you have a question that is not answered in our FAQ, please don't hesitate to contact us. We are always happy to help.
Employment
John The Muffler Man is always on the lookout for talented and dedicated individuals to join our team. If you are an experienced auto mechanic looking for a new opportunity, we would love to hear from you. Please call us at (414) 344-2740 and ask for Mike or Trevor for more information.
Services
At John The Muffler Man, we offer a wide range of automotive repair and maintenance services. Whether you need a simple oil change or a major engine repair, our team of certified mechanics has the expertise and equipment to get the job done right. Here are some of the many services that we offer:
- General Maintenance: Our team can keep your vehicle in top shape by performing regular preventative maintenance for you.
- Exhaust & Emission Diagnostics: From the engine to the exhaust pipe, our expert team can work with all parts of the exhaust system.
- Axle Repair: The axles are an essential part of your vehicle's steering system. If you are having issues with your axles, bring your vehicle to us.
- Brake Repair: Brakes are pretty much the most important safety device on your car. If you are having issues with your brakes, bring your vehicle to us.
- Oil Changes: An important part of routine car maintenance is changing the oil regularly. Our team can handle this for you quickly and efficiently.
- Air Conditioning: When your air conditioning unit is not working as it should, bring your vehicle to us.
all Services
At John The Muffler Man, we are equipped to handle all major and minor repairs on foreign and domestic vehicles. Our team of certified mechanics have the expertise and equipment to get the job done right. Whether you need a simple oil change or a major engine repair, you can trust us to get the job done right.
Customer Service Experience
Many customers have had exceptional experiences with the team at John the Muffler Man, praising their informative, reasonable, and prompt service. Some customers have mentioned that the staff is kind, friendly, and efficient, while others have appreciated the honesty and transparency in their diagnoses and pricing.
Pricing
However, not all customers have been satisfied with the prices charged by John the Muffler Man. Two customers have complained about being overcharged, with one stating that they felt the parts and labor were overpriced. Another customer felt that the shop was not transparent about their pricing and did not provide clear estimates.
Customer Reviews
Some customers have had issues with the shop's unprofessionalism, with one customer receiving a call on Thursday stating that the shop would not open the next day. Another customer had to wait for a long time to get an appointment.
Service Quality
Despite some pricing issues, many customers have been satisfied with the quality of service provided by John the Muffler Man. Some customers have appreciated the shop's honesty and willingness to recommend other shops if they cannot perform the necessary work.
Special Mentions
One customer was impressed by the shop's willingness to help with a strut assembly issue, while another customer appreciated the shop's recommendation for a great shop for work that was beyond their capabilities.
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